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“Nice place” 4 of 5 stars
Review of Embassy Suites Hotel Phoenix - Tempe

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Embassy Suites Hotel Phoenix - Tempe
3.5 of 5 Hotel   |   4400 South Rural Road, Tempe, AZ 85282   |  
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Ranked #18 of 48 Hotels in Tempe
eagle river, w,i usa
Top Contributor
87 reviews 87 reviews
44 hotel reviews
Reviews in 54 cities Reviews in 54 cities
23 helpful votes 23 helpful votes
“Nice place”
4 of 5 stars Reviewed February 8, 2013

Arrived at this property to attend a conference held at the Hotel. It is 10-15 minute drive from the Sky Harbor Airport depending on traffic. While close to major highways overall it seemed to be a quiet area. Staff at the front desk were very helpful and very cheerful so was nice to interact with them. The property is spread out and some to me that it was difficult to find their way around but nobody got lost. The was nice and clean but I might add that I saw some area in my room that could have used some minor updates, not bad mind you but just enough to notice on close inspection. The hotel has a wonderful morning breakfast and no guest should walk away hungry as it offers a wide variety of food. The evening cocktail time is nice and with pleasant weather to sit outside and enjoy is a great way to end a busy day. I would stay here again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, February 21, 2013
Dear Rod p,

Thank you for your kind comments about our Hotel. I am glad you were able to enjoy our breakfast and manager's reception. We look forward to having you as our guest on your next visit to Tempe.

Sincerely,

Janice
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Apple Valley, Minnesota
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 6, 2013

Great location in Tempe with quick access to about everything. The staff was very friendly and the rooms are clean. Has a bar/restaurant onsite and the hotel is very spacious. A lot of rooms to move around and still get things done.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, February 21, 2013
Dear FireMedic203,

Thank you for staying with us during your last visit to Tempe. We appreciate your business and look forward to seeing you on your next trip to the area.

Sincerely,

Janice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oro Valley, Arizona, United States
1 review
5 of 5 stars Reviewed February 3, 2013

We were greeted by the staff as we arrived and encouraged to take advantage of the last two minutes of the manager's reception while we were checked in. Enjoyed the wine and snacks, then moved to our room. Room was spacious and comfortable.

Perfect location and great breakfast!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, February 21, 2013
Dear Deb K,

Thank you for your kind comments. I am glad you were able to enjoy our Manager's Reception. We look forward to seeing you on your next visit.

Sincerely,

Janice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

This Embassy is fantastic! It is our first choice when staying in Tempe. Helpful staff, very clean rooms, convenient location, and yummy full breakfast, which is included. Love it and I wish I could take it to all my destinations! Then I would have no worries about my accomdations. Highly recommend this Embassy!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, January 30, 2013
Dear Christine G.,

Thank you so much for your kind comments. We are happy to know that we are your Embassy Suites of choice! Look forward to seeing you on your next visit.

Sincerely,

Janice
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Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2013

This property was an outstanding value. The restaurant was good in comparison to most hotel restaurants and they had a nice bar for a drink after a long day. The room was spacious and clean with two large lcd TVs. Bed was comfortable. HVAC was a little loud but was able to turn the fan off and get a good quiet night's sleep. It was safe to walkat night and Whole Foods was 2 blocks away as was Starbucks and a number of shopps and reataurants in the plaza. I would definately select this property again for my next trip to Tempe.

Room Tip: 3rd floor away from the elavator is a good choice.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, January 25, 2013
Dear FreeSpirit250,

Thank you for your kind comments about our hotel. We appreciate your business and look forward to having you as our guest on your next visit to Tempe.

Sincerely,

Janice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2013

This hotel was wonderful! The room was spacious and had everything you could possibly need (refridgerator, microwave, sink, separate living room and bedroom, etc.). It was clean and the bed was comfortable. The pool and jacuzzi featured lights that changed color and was so eye-catching that I had to take pictures of them. Breakfast in the morning........DELICIOUS, and it's a full meal with lots of options! The entire atmosphere around the hotel while I was there was quiet, classy, and clean! The staff was very courteous and always willing to help if needed.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, January 25, 2013
Dear Joni B,

Thank you for staying with us during your business trip to Tempe. We appreciate your comments and look forward to having you as our guest in the future.

Sincerely,

Janice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Top Contributor
128 reviews 128 reviews
95 hotel reviews
Reviews in 47 cities Reviews in 47 cities
305 helpful votes 305 helpful votes
5 of 5 stars Reviewed January 16, 2013

As a hotel, this place is great. While it is probably an older hotel, it has clearly been remodeled and done very well. My room was modern and very well done. It was quiet, bright, well decorated, and very clean. I stayed for nearly a week and housekeeping was consistently good. We had a conference at the hotel and the same level of service was offered. The staff was accomodating to all of our needs. The catered meals were very good and the staff was friendly and efficient. This is a great hotel, near the airport, and also near plenty of shopping and restaurants. We will definitely hold more meetings here.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice K, Front Office Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review, January 25, 2013
Dear Mltravelerforbus,

Thank you for your kind comments. We are happy to know that all of your meeting requirements were met by our team. We look forward to being of service during your next meeting.

Sincerely,

Janice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Phoenix - Tempe

Address: 4400 South Rural Road, Tempe, AZ 85282
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more   less 
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Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites

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