I read positive reviews about this hotel, and I was overall pleased. Somehow I missed that rooms have an outside entry--as a general rule, I don't stay in that kind of hotel for safety reasons. Once I settled in, I felt safe in the area, and I was glad to have a room towards the back of the property. The room itself was pretty clean and modern, just showing a bit of wear and tear. (Layout can be confusing, but by the end of the trip, I could find my room quickly. Ha!)
The service is the BEST. Everyone does what they can to help--that positive energy was very visible and appreciated.
Breakfast is good, but the service there can be slow. The current breakfast area is cramped, but I hear it will be improving soon. Great food, though the potatoes were disappointing (tasted old on some mornings).
If you reserve a shuttle, be sure to follow up and make sure it's reserved. Had some issues with that, but again, service was good and those issues were resolved.
A good area and fine hotel--think I would return.
- Official Description (provided by the hotel):
- Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Hotel Phoenix
- Embassy Suites Tempe
- Tempe Embassy Suites