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“Another great Country Inn & Suites!” 5 of 5 stars
Review of Country Inn & Suites Phoenix Airport at Tempe

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Country Inn & Suites Phoenix Airport at Tempe
2.5 of 5 Hotel   |   808 North Scottsdale Rd, Tempe, AZ 85281   |  
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Ranked #5 of 47 Hotels in Tempe
Ann Arbor
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
“Another great Country Inn & Suites!”
5 of 5 stars Reviewed July 13, 2014

Not all hotels within a chain are created equal, but this was one of the nicest Country Inn & Suites that we have stayed at. Check-in was quick and efficient, and the folks at the front desk were very friendly. They had great chocolate chip cookies in the lobby, as usual, and a very good breakfast in the morning, with the typical hot and cold foods.

We had a 1-bedroom suite, which has a sleeper sofa with a king bed in a separate room. Note that the door to the separate bedroom has glass windows, so it is not entirely private. The room was very clean and comfortable.

The pool is outdoors, and we were able to watch planes fly overhead at night while having a late swim. We weren't bothered by any planes in our room, though, so noise wasn't an issue.

We would definitely stay here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, August 4, 2014
Dear jayceemi,

Thank you for telling us about your visit with us. We are so glad you enjoyed your suite. We value all of your feedback. We are glad you and your family chose us for your hotel needs. Thank you so much for staying with us. We hoe you may consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
TUCSON
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2014

I have dealt with this chain in the past and have had positive experiences in Long Island City, NY. Since I have been coming to Tempe for business for the past few weeks, decided to stay at this hotel. You got more for your money than other chains. Positive experience. Clean rooms, good breakfast. Wish they had a restaurant next door but you can't have everything.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, August 4, 2014
Dear Tricia,

Thank you for telling us about your visit with us. We value all of the guest feedback that we receive. We are glad you enjoyed the breakfast, and your room. We hope that you will come see us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 8, 2014

I continue to come back as a result of the positive customer service I always receive.From the moment you walk thru the door you are welcomed with outstanding customer service.The accommodations are excellent providing a five star experience.I continue to come back whenever I am in Arizona.A job well done!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, August 4, 2014
Dear Zsar123,

Thank you for telling us about your visit with us. We really appreciate all of our return visitors. We are glad that you enjoy our accommodations. We will pass this great feedback on to our staff. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed July 5, 2014

After mailing information out status prior to our arrival it took some time to find out that not only was this information not taken into account but that management, particularly their director of sales, Shelly Legas, had decided to teach us a little lesson in not accepting the information. Repeated contact, including to the chain's HQ did result in giving us a bureaucratic run-around. Not providing the essential service and courtesy that one expects from an outfit in the hospitality business is one problem. Setting out to negate repeated request to re-mediate it awful. This place is best to be avoided.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, July 9, 2014
Dear FlyLudo,

Thank you for telling us about your recent visit. We are very sorry that you were not completely satisfied with the billing process. We apologize that we were unable meet your request. Thank you for the review. We value all guest feedback, and use it to make changes to the hotel to make it better. Thank you for your time.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

This hotel was wonderful - the staff was friendly, responsive and neat. The rooms are clean, comfortable and cozy - including the bed! I cannot believe how fast it was to check in so we could get on with enjoying our stay. The breakfasts were the best I've experienced in my travels thus far. This hotel was by far the best experience of our vacation adventure. The laundry facility was nice and clean and did I mention how great the staff were? Well, it bears repeating - they were fantastic. We will be back again the next time we visit our daughter in Phoenix.

Room Tip: We had a corner room on the second floor with easy access to stairs - great for taking our little do...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, July 7, 2014
Dear Melissa T,

Thank you for telling us about your visit with us. We are so glad that you and your family stayed with us. Thank you for the great review. We really strive to provide a clean, comfortable, and safe place to stay. We are so glad you enjoyed our amenities. We will pass this great feedback on to our staff. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 30, 2014

People very friendly, rooms clean and breakfast good. Got a great rate too! The host in the breakfast room was very friendly. Check in and out was very easy and it so convenient to everything around ASU.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, July 7, 2014
Dear Sandy,

Thank you for telling us about your visit with us. We are so glad that you and your family stayed with us. We are so glad you enjoyed your room, and the breakfast. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kayenta, Arizona
1 review
5 of 5 stars Reviewed June 25, 2014

Hotel is conveniently located near airport, point of interest, and shopping. Staff is very friendly and rooms are clean and spacious. Stayed numerous time for business and leisure, and check-in was very professional and speedy. All special request were handled beforehand, and checking into the hotel was easy.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Phoenix Airport at Tempe, responded to this review, June 30, 2014
Dear Mark,

Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel needs. We are glad that we could meet your special requests. We strive to provide a clean, safe, and comfortable place to stay. Thank you so much for your review. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Phoenix Airport at Tempe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Phoenix Airport at Tempe

Address: 808 North Scottsdale Rd, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Tempe
#2 Business Hotel in Tempe
#10 Romantic Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Phoenix Airport at Tempe 2.5*
Number of rooms: 83
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Also Known As:
Country Inn And Suites Phoenix Airport At Tempe
Country Inn & Suites Phoenix Airport At Tempe Hotel Tempe
Country Inn Tempe
Tempe Country Inn

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