We flew into Phoenix around 7pm from the UK and was really hoping the hotel we chose was going to be comfortable. We booked the hotel shuttle, when we booked the hotel online. We were so pleased to see our ride arrive to take us, and the hotel had a very nice reception, the staff were friendly. Our room was what we hoped for. We went for a walk, after refreshing ourselves in our room, found lots of cafes and eatery's, if you stay on the same side of the road and keep walking, though there was somewhere to have a nice steak outside, and February in Phoenix was lovely weather. We had a lovely breakfast at the hotel in the morning, help yourself buffet, but Jean who is there, helps you out was very great, even with my Gluten intolerance and my husband had issues with allergies to black/white pepper she was kind enough to look at all the ingredients on all that we chose for breakfast. The Hotel shuttle dropped us at the Greyhound Coach station where we had booked online for a ride up to Flagstaff. Our trip to America was with no hire car so we used Taxis up in Flagstaff and Williams to get us around and Gypsy cabs (Brian) was at the Greyhound luckily, that was the only ride we had not booked from home, but we used his cab for the three day stay up there. We mention Brian's taxi on TripAdvisor a lot as our stay in America was brilliant, thanks to Trip Advisor too I might add, as all our Hotels were booked after reading on here all the reviews. So Big Thanks To "Trip Advisor".