We always stay in great hotels. This one was certainly not one of them. Firstly we arrived late and had a person outside having a cigarette tell us how to get a hold of the front staff...there is no way they know you are there unless you dial 0 on the telephone that is between the 2 doors. When she arrived she was friendly but so unkempt. It was a bit of a first impression put off. When we got to our room I was so disappointed. Being told that the cleaning staff only come once a week and we would have to make our own bed and get our own towels made me angry. It didn't get any better...I found the hotel to be in need of cleaning and some renovations.
I lost a charm in the room and when I called they advised they would check with housekeeping and call me back...they never did. I called again the next day and was put on hold for over 10 minutes.
Would not recommend if you are looking for something much more than they offer...
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix/Tempe Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD and DVD player. Borrow your favorites from our free DVD and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Phoenix/Tempe Hotel is located in South Tempe on Baseline Road near I-10 exit. Conveniently located just 3 miles north of the only IKEA in Arizona! ... more less
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- Also Known As:
- Candlewood Suites Phoenix Tempe Hotel Tempe
- Candlewood Suites Tempe
- Candlewood Tempe
- Tempe Candlewood Suites