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“Great hotel - almost excellent!” 4 of 5 stars
Review of Hyatt Place Tempe/Phoenix Airport

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Hyatt Place Tempe/Phoenix Airport
3.0 of 5 Hotel   |   1413 West Rio Salado Parkway, Tempe, AZ 85281-2406 (Formerly "AmeriSuites Tempe/Phoenix Airport")   |  
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Ranked #26 of 48 Hotels in Tempe
MEMPHIS
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Great hotel - almost excellent!”
4 of 5 stars Reviewed July 26, 2013 via mobile

Great place to stay great location and great staff. Everyone did an excellent job of making the stay a great one. The hotel offers van service to many locations in the area, such as Mill Road, the light rail, and so forth.the only issue I had with the hotel is the terrible design of the bathroom door. It is awful! To close the door from inside it is necessary to stand next to the toilet.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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182 reviews from our community

Traveler rating
    55
    76
    34
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
New York City, New York
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 15, 2013

Ok hotel, but nothing to write home about - even by Hyatt Place standards. Staff was friendly, if a bit confused, and the shuttle is a nice amenity - but you have to call them in advance for them to come pick you up, which can take 20-30 minutes.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2013

We always stay at this Hyatt Place because it's the halfway point of our drive to California. It's reliably clean and friendly. If airplane noise bothers you, this isn't the place for you, but it provides great entertainment for our toddler. It's location near Rio Salado Park and the zoo is perfect. I'd stay here if I was flying too.

Room Tip: We got a room with just a shower, so be sure to ask if you need a tub.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2013 via mobile

We really liked this hotel. It was very modern, spacious and had a separate living area with a pullout couch. I had requested a room with a beautiful view and they provided us a room facing north at the mountains. The rooms are very clean and the beds were comfortable. The rooms appeared to have good sound proofing with the exception of hearing the planes flying overhead and nearby in the morning. The breakfast was very good, however, staying there for a week it would have been nice if the hot choices were rotated daily. Everyday the hot choices were scrambled eggs, sausage and French toast. This establishment is more for that couple traveling or that business professional. Limited seating for families to eat together. They do have items available for guests to use (e.g. Flat iron for hair). Overall the price and free breakfast was amazing. I would definitely stay again.

Stayed June 2013, traveled with family
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St. John's, NL
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 6, 2013

We recently stayed at Hyatt Place Tempe for 1 night after arriving in Phoenix on a long flight.

The front lobby and rooms have obviously seen some recent renovations, but it's clear that this hotel has been around for a while. Our room (north side with a view) was much larger than expected and included a separate seating area in addition to the bed. Clean and comfortable. The television was somewhat frustrating to use because there was no real-time guide and the menu system was a bit finicky....not that we were terribly interested in TV.

Exhausted after a day of travel, it was nice to be able to order hot food from the hotel "restaurant" rather than going out to find a place to eat. Food was surprisingly good, I had a BBQ chicken pizza which was very nice, wife had quesadilla which was equally tasty.

Complimentary tranport to/from airport was much appreciated but most hotels in the area seem to provide this service. If we were spending more time in Phoenix I think we'd try something in an area with more "stuff" nearby. The hotel is in a business park with no obvious shopping/restaurants within walking distance.

Breakfast was just ok. The hot stuff was underwhelming (powdered eggs and something sort of resembling french toast), juice had that "watered-down tetra-pak" taste and the cold stuff was pretty standard. Reminds me of Hampton Inn breakfast without the DIY waffle station. It is exactly what I was expecting, so no disappointment.

Price for our room was $89. We originally planned to stay another night at the end of the trip but best price at that time was $30 more (despite availability) so we decided to try somewhere else.

Overall it was a positive experience, we had no issues with our brief stay. At $119 I'd consider staying elsewhere...there seem to be plenty of options in the area.

Room Tip: We stayed on the north side for the view. There was some early morning plane noise but we were up a...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinetop, AZ
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 3, 2013

stayed at Hyatt Place this past weekend - excellent service, particularly Matthew at the front desk - check-in was a breeze, got a quick tour of essential locations in the hotel, room nice size with partition between large couch and bed - even though I had some reservations about staying very near the flight pattern of the PHX Airport, I never really heard any planes going overhead (although I did stay on the south side of the hotel away from the flight path) - the hot breakfast was diverse with both hot items (scrambled eggs, sausage, French Toast) and other choices such as fruit, bagels, oatmeal, etc. - got a great price (that also included breakfast) and I think this hotel provides an excellent value for not only the type of person that wishes to stay very near the airport, but for anyone that wises to stay in the greater PHX Area -

Room Tip: to be on the safe side (in order to avoid overflying jets), I'd probably ask for a room on the s...
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 31, 2013

Recently stayed two nights at this location. Very convenient to airport and ASU. Excellent shuttle service within 5 mile radius...Rudy delivered us to and picked us up from ASU campus and to the Big Apple (hadn't been there in 20 years). Property very consistent with all Hyatt properties...very comfortable, clean, friendly and accommodating staff, great rooms with separate living area, free breakfast with very good variety and small restaurant serving until late at night. Would definitely stay here again. Thanks Hyatt.

Room Tip: Room with small balcony for viewing airplane takeoffs and landings is neat.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Tempe/Phoenix Airport

Address: 1413 West Rio Salado Parkway, Tempe, AZ 85281-2406 (Formerly "AmeriSuites Tempe/Phoenix Airport")
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 48 Hotels in Tempe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Tempe/Phoenix Airport 3*
Number of rooms: 125
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Also Known As:
Hyatt Place Tempe/Phoenix Airport Hotel Tempe
Hyatt Tempe
Tempe Hyatt

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