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“Great Place” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Tempe

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Hawthorn Suites by Wyndham Tempe
3.0 of 5 Hotel   |   2301 East Southern Avenue, Tempe, AZ 85282 (Formerly Hilton Garden Inn Phoenix Airport)   |  
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Ranked #15 of 46 hotels in Tempe
GreenLeadersSilver level
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great Place”
4 of 5 stars Reviewed October 17, 2013

After a lot of research we decided on Hawthorn Suites. I was a little scared with the negative reviews. But we were very familiar with the area, and thought it would be best. We were planning on an extended stay of 3+ nights.
The price was perfect, we were given the managers discount instantly which brought our nightly rate to $62+tax.
The rooms were great, kind of out dated, but clean. It was a split set up with a kitchen/living area on one side and the bed on the other with the bath between. 2 tvs, microwave, fridge, coffee and kitchen sink. Which was great, because then we could go shopping for a little food, instead of constantly eating out. Which gets hard with a toddler.
The pool was nice, clean, warm.
The staff was mostly nice. The day lady was very helpful and friendly, the night lady not so much, constantly on her cell phone. But I guess we could careless.
My only complaint would be breakfast, although hot and fresh, it was the same every day. Eggs, sausage, and potatoes. A variety would have been nice, maybe every other day.
Perfect location next to the freeway.
If we ever needed another place to stay in Tempe we should definitely stay here again.

Room Tip: Random tip, if you don't prefer STRONG/BLACK coffee, make your own, or go elsewhere! Haha, my hu...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tempehawthorn, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review, October 18, 2013
Dear Guest,
Thank you for taking the time to leave a detailed review on TripAdvisor. We are happy to hear that your stay exceeded your expectations and that you would return in the future. It is great you and your family were able to take advantage of the convenient full kitchen in our efficiency suite. Our front desk staff is here 24 hours a day to assist you; and we will be reinforcing our personal phone use policies with staff. We do try to provide a wide variety of breakfast items to choose from, offering something for everyone with sausage, bacon, eggs, potatoes, cereals, yogurt, bagels, toast, pastries, muffins, fruit, juice, teas, hot cocoa, and plenty of coffee. We are excited to share that we will in fact start serving tasty waffles for our guests to enjoy, very soon!
Warm Wishes,
Management
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286 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Highland, CA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 14, 2013

This room was a pleasant surprise. The pictures on the website gave no indication that it was a full suite with a separate office area and kitchen. The room was comfortable, spacious, attractively decorated and meticulously clean. The beds were very comfortable and provided a good night's rest. Personally, this is the most important measure in gauging the quality of my stay. The location is terrific, right off a major freeway exit and five minutes from ASU. The breakfast selection did not have a wide variety to choose from, but what was available was in generous supply and was filling. Staff was friendly, attentive and helpful. Overall, this was a comfortable stay at a reasonable price.

Room Tip: You do not want a room facing Southern Avenue, especially on the lower levels. This is a major stree...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tempehawthorn, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review, October 15, 2013
Dear Guest,
Thank you for the awesome review of your stay on TripAdvisor! We strive to provide this ultimate hotel experience for all of our valued guests, and we appreciate your recognition. We agree with you on the importance of extreme cleanliness- add that to a cozy, comfortable bed and it makes for a great night’s sleep! Our convenient location makes getting around easy and our complimentary hot breakfast is the right way to start your day. Thanks again for choosing Hawthorn Suites!
Warm Wishes,
Management
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Rio Rancho
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 13, 2013

The suite was more than adequate for my needs. It was clean and the bed was firm and comfortable. Staff was friendly and helpful.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tempehawthorn, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review, October 14, 2013
Dear Robert,
Thank you for taking the time to share a kind review on TripAdvisor. We are pleased to know that you enjoyed your stay. We strive to meet your needs in every way- from our clean and spacious suites with comfortable new Simmons Beautyrest pillow top mattresses, and our ready and willing front desk staff. It would be our pleasure to accommodate you again in the future. Thanks for choosing Hawthorn Suites!
Warm Wishes,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2013

The hotel's photo on this site is very outdated, probably from about 10 years ago. This hotel is not fancy by any means, however it is quiet and bed was fairly comfortable. The fixtures are very old in the rooms and bathrooms. However, for the age, they keep it pretty clean. No complaints on the cleanliness. If you're looking for a place to stay that's nice enough and fairly inexpensive, this is your place. Pool seemed to be in an odd location right up front and you have a direct view of the parking lot.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tempehawthorn, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review, October 12, 2013
Dear Guest,
Thank you for taking time to share your thoughts on TripAdvisor. Our hotel pictures online are current, all of them either from 2012 or 2013, as posted. We are glad to know that you were satisfied with your stay and the cleanliness of your suite. We value the comfort of our guests; our hard-working housekeeping staff is amazing. Thank you for this recognition, and for choosing Hawthorn Suites!
Warm Wishes,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Tempe

Address: 2301 East Southern Avenue, Tempe, AZ 85282 (Formerly Hilton Garden Inn Phoenix Airport)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tempe
#4 Romantic Hotel in Tempe
#4 Best Value Hotel in Tempe
#13 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Tempe 3*
Official Description (provided by the hotel):
Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Located just off 101 Price Freeway near Route 60, Hawthorn Suites by Wyndham Tempe hotel, near Sky Harbor International Airport, combines southern hospitality with the comforts of home. Our Tempe, AZ, hotel provides easy access to all major highways, including Interstate 10 and Loops 101, 60 and 202, and is convenient to Mill Avenue District, Arizona State University and Sun Devil Stadium.Start each morning with a free hot breakfast buffet, then workout in our fitness and exercise center and unwind in our spa. Make a splash in our outdoor pool or enjoy a relaxing soak in our hot tub. All suites feature free high speed Wi-Fi Internet access, two 32" LCD TV's in each room, microwaves, refrigerators and in-room safes. Handicapped-accessible suites are available, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Tempe Hotel Tempe
Hawthorn Suites Tempe
Tempe Hawthorn Suites
Hawthorn Suites Phoenix

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