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“Cheated” 2 of 5 stars
Review of Days Inn and Suites Tempe

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Days Inn and Suites Tempe
2.5 of 5 Hotel   |   1660 West Elliot Road, Tempe, AZ 85283 (Formerly Hotel Tempe)   |  
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Ranked #34 of 48 Hotels in Tempe
Youngstown, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Cheated”
2 of 5 stars Reviewed August 7, 2012

We stayed here on 7/10/12. The front desk staff was friendly and cordial. The room was okay, though a little outdated and the air conditioning failed to adequately cool the lounge/computer room adjacent to the bedroom. The problem occurred in the morning when the shower didn't work. No matter how hard we tried to turn the water on, we could not get it to work. Upon reporting this to the staff, we were told we would not be charged for our one-night stay. That seemed very fair. A few days later, we discovered that our credit card had been charged three times. Yes, three times at $59.02. Eventually, one of the charges was completely removed from our credit card, while another appeared as a credit on 7/17/12. Thus, one other charge, again at $59.02, still remains, despite several calls to dispute it. During each call, we were assured that we would eventually receive proper credit. It is now 8/7/2012 and the charge remains. How could we not feel cheated by Days Inn and Suites in Tempe!

Stayed July 2012, traveled on business
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291 reviews from our community

Traveler rating
    53
    61
    67
    67
    43
See reviews for
107
53
34
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Overland Park, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2012

Stayed here for a week, review said it wasn't a nice place. Well, far from it. Nice pool, room was a little outdated, but sufficient for your money. Breakfast consisted of waffles, scrambled eggs, sausage, danishes, and other breakfast stuff. Close to freeway, easy access to Chandler area.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 7, 2012 via mobile

This hotel was a good hotel, it was ok for a few nights stay. It bothered me that in one of the rooms the door was lifted up a bit more so the outside was showing and it was noisy at night from cars passing by and such. The thermostat was kicked into the wall and one of the air conditioners was broken which made it extremely hot in the hotel room when taking a shower, so we had to open the door and it felt unsafe because you could hear talking and yelling from downstairs. It was nice that they had complimentary wifi but if you left your device standby on the wifi 10 minutes later you would have to sign in again. It was an overall okay experience and I would return here for business trips only but if you are suggesting on a vacation you should probably seek elsewhere.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tempe, Arizona
1 review
5 of 5 stars Reviewed June 22, 2012

Awesome staff, management and cleanliness. Have stayed here for over a month and will continue to stay here for another month or more. Stayed at other hotels, in the area, prior to coming here. Best overall when factoring in quality and cost when staying long term or even just passing through. They have also been improving the cosmetic quality of their atmosphere. 5 stars from me and very highly recommend. They could easily charge twice as much as they do. Thumbs up!!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port Orange, Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2012

Had to stay for 3 nights as my truck broke down while on our trip. The staff were very nice and went out of their way to make a bad situation tolerable. I would definitely stay there again if in Tempe.

Room Tip: Ask for a room away from the roadway!
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mercer,Wi
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 23, 2012

no promised health club access, unsvory residents smoking in front of no smoking rooms with butts all over. breakfst was good.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2012

Check-in is at 3pm. Didn't get our room until 7pm. Terrible service. Maids were still in our rooms cleaning after they told us our rooms were ready and gave us our keys. Rooms not made-up the next day until 6pm and didn't get towels until 10-11pm. Non-smoking rooms reek of smoke. FULL SERVICE kitchen only entails a stove, oven, and microwave. No cooking utencils or pots/pans. At least they had comfortable beds

Room Tip: Very noisy by the staircases.
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Tempe

Address: 1660 West Elliot Road, Tempe, AZ 85283 (Formerly Hotel Tempe)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 48 Hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn and Suites Tempe 2.5*
Number of rooms: 139
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Also Known As:
Days Inn And Suites Tempe Hotel Tempe
Tempe Country Inn
Country Inn Tempe

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