We stayed here on 7/10/12. The front desk staff was friendly and cordial. The room was okay, though a little outdated and the air conditioning failed to adequately cool the lounge/computer room adjacent to the bedroom. The problem occurred in the morning when the shower didn't work. No matter how hard we tried to turn the water on, we could not get it to work. Upon reporting this to the staff, we were told we would not be charged for our one-night stay. That seemed very fair. A few days later, we discovered that our credit card had been charged three times. Yes, three times at $59.02. Eventually, one of the charges was completely removed from our credit card, while another appeared as a credit on 7/17/12. Thus, one other charge, again at $59.02, still remains, despite several calls to dispute it. During each call, we were assured that we would eventually receive proper credit. It is now 8/7/2012 and the charge remains. How could we not feel cheated by Days Inn and Suites in Tempe!
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- Also Known As:
- Days Inn And Suites Tempe Hotel Tempe
- Tempe Country Inn
- Country Inn Tempe