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“Back to school-ASU” 5 of 5 stars
Review of BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283   |  
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Ranked #4 of 46 hotels in Tempe
Bellingham, Washington
1 review
“Back to school-ASU”
5 of 5 stars Reviewed September 22, 2013

Great service. Very friendly staff. Clean rooms, lobby, and bathrooms. Plenty of parking and convienently located to mall, costco, and restaurants. They even loaned us a furniture dolly to move furniture into the dorm. Thank You.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 24, 2013
Thank you for your review. We are happy that we were able to accommodate you while you were here. We wish you the best at ASU and welcome you, your family and friends anytime.

Thank you for staying with us.

Diana Rodriguez
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

418 people have reviewed this hotel

Traveler rating
    212
    149
    41
    5
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Olympia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2013

I liked the location and facility. Their breakfast was great! However, there is a philosophy that they are responsible to protect the you minds that may be staying there by blocking video streaming or downloading. I was on a business trip and like to enjoy a show or movie, but was unable to watch them due to the enforced firewall rule.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 24, 2013
Hello,

Thank you for your sincere review. We are glad you found our breakfast great, however we do apologize for the inconvenience of the protected firewall. We hope everything else was to your satisfaction and do hope you will visit with us again soon.

Sincerely,

Diana Rodriguez
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed three nights on a vacation. The Hotel was older, needs a little updating and new mattresses. The rooms were clean and spacious. Breakfast was fair. The front desk people were very friendly and helpful.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 24, 2013
Thank you for your sincere review. We are definitely on the way to upgrading and your feedback is encouraging. We look forward to having you with us again soon.

Sincerely,

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed September 18, 2013 via mobile

This was an enjoyable stay. The hotel is well-maintained, very clean, cozy and convenient to major destinations.The rooms are spacious, beds are comfortable and the complimentary accessories were much appreciated! Making my stay all the more worthwhile is the wonderful & friendly reception, readily available to answer questions & offer suggestions! I look forward to my next stay!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 24, 2013
Thank you for the great compliments. We are glad it was worth your while staying with us. Our staff is always ready to help and want to make sure our guest feel that we care. We look forward to your visit with us again soon.

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013

The staff was extremely courteous and helpful. The breakfast buffet was good with ample variety of food choices. The room and public areas were very clean. The location is reasonably close to the ASU campus. A great value!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 18, 2013
Thank you for taking the time to respond. We are glad that our location met your needs and that we had ample choices for breakfast. Please visit us again the next time you travel with your family.

Make it a Great Day!

Diana Rodriguez
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed September 12, 2013

My recent stay in Phx at the Best Western Plus was very nice. The room is very spacious, with nice set up for the bathroom facilities. The room was tidy, and arranged in a comforting manner. The complimentary breakfast was great with a varied assortment of choices to choose from, the coffee was great. The staff was helpful in many ways as far as questions about travel within the general area, providing computer access in the lobby, and overall very polite in meeting the guest needs.

Room Tip: Book a room fast, this place meets the needs of many travelers. Rooms seem to go real quick.
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 18, 2013
Hello,

We are happy to hear that you found your room comfortable and tidy. We are also pleased that our staff was helpful and met your needs. We are entering into season and will fill up fast, thank you for letting everyone know. We hope you stay with us again soon.

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed September 12, 2013

The Hotel does not have a Concierge,that is because each member on staff goes above and beyond to make your stay a success. Location central for any type of visit, walk to shopping, dinning,short drive to meetings or business gatherings,also onsite amenities for any size business function.I am an early riser and was pleased with the " full " hot free breakfast @ 6:am.

Room Tip: Higher rooms toward the rear are away from pool area if you need quiet.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 18, 2013
Thank you for such a kind review. We are glad that our location and staff met your needs. When you stay with us, you stay with people who care and that is what we strive to demonstrate to our guest. Thanks again and we look forward to serving you again soon.

Make it a Great Day!

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Tempe
#3 Family Hotel in Tempe
#4 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 158 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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