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“Wonderful stay in Tempe” 5 of 5 stars
Review of BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #5 of 48 Hotels in Tempe
Certificate of Excellence 2014
Roseburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful stay in Tempe”
5 of 5 stars Reviewed August 28, 2013

Tempe Best Western is wonderful!!! My stay was going to be for a few days so they put me in a very small quiet wing of the hotel. The staff is wonderful, the pool is pleasant and the area is full of adventure. I enjoyed my stay very much and would definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 9, 2013
We are so glad to hear that your stay was wonderful. Our pool is definitely pleasant and we are glad you enjoyed it. We hope to see you again soon.

Sincerely,

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

Traveler rating
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    52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Kelowna, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2013

Stayed here both before flying on vacation and returning. Was a great place. Location is central. Airport shuttle service is wonderful. We even had the General Manager with us on the ride from the airport as he was training a new driver. Very friendly and helpful. Morning breakfast was good selection and tasty. Love staying here when we are in Tempe. Highly recommended.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, August 28, 2013
Hello,

Thank you for your feedback. We appreciate you staying with us and are glad that you enjoyed our breakfast. Our shuttle is one of our most popular features and our General Manager takes pride in its operation. We are glad you will visit with us again and we look forward to it.

Sincerely,

Diana Rodriguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2013

Very comfortable stay while taking care of business in the Desert. The BW Staff, including Airport Shuttle was friendly & helpful. They made it easy. My room was clean, quiet & comfortable. I enjoyed the complimentary Breakfast before heading out to work.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, September 9, 2013
Hello,

Thank you for the staff and breakfast compliments. We are happy that you were able to take care of business while staying with us and we look forward to your returned visit soon. Thank you for choosing Best Western Plus Tempe by the Mall!

Diana Rodriguez
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marysville, Washington, United States
1 review
5 of 5 stars Reviewed August 23, 2013

I love this place. I liked our room, I like the pool, I like the staff... It is a warm, very quiet, comfortable hotel. I had a fridge, microwave, coffee in our room, hot coffee in lobby anytime, fresh cucumber water and a very friendly accommodating staff. in a great location... I will definitely stay again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, August 28, 2013
Hello,

We are glad to hear that you enjoyed the staff and accommodations. The Cucumber water is definitely one of our favorite. We also have Lemon water available as well as the coffee 24/7, for our guest's convenience. Thank you for choosing us and we look forward to having you with us soon.

Sincerely,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winterhaven, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

I selected this hotel based upon it's location to the Arizona Mills shopping center as well as ease of access to Interstate. I had initial concerns about whether or not the hotel could provide a safe family environment. Best Western Tempe exceeded my expectations! Safe, friendly environment, parking lot was well lit and the other guest were thoughtful of my children as they splashed in the pool. I took advantage of the reduced rate for an extended stay and the savings helped us enjoy Tempe and Phoenix.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, August 28, 2013
Thank you for your feedback. We are happy that you enjoyed your stay and found our hotel to be in a convenient location. We are also glad that you felt safe and had the chance to experience our pool. Please make your way back to us soon.

Make it a Great Day,

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

I booked this hotel through JetBlue at a discounted rate of $59 a night. We were coming to Arizona to move my cousin into ASU. The stay was absolutely wonderful. Staff is amazing and the hotel is clean beyond compare. Rooms were a great size and the breakfast was great. Very convenient to all major highways. Will definitely be returning.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, August 23, 2013
Hello,

Your response made all of us smile :) Thank you for staying with us and we hope you were able to get your friend moved in with no problems. What a nice thing to do.

Make it a Great Day and thank you for staying with us!

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2013

Convenient location. Close to mall, good places to eat,and best of all, close to Chase Field. We enjoy driving up there to watch the Diamond Backs against the Dodgers. Staff always friendly, goood hot breakfast with plenty of choices, and clean comfortable rooms. Did not have time to enjoy the nice pool!

Room Tip: We enjoy a room by the pool.
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review, August 23, 2013
Hello,

Thank you for the compliments on our staff, breakfast and rooms. You must have had a blast at the game. Maybe next time you stay with us, you can enjoy the pool.

Thank you for staying with us!

Diana Rodriguez
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Tempe
#3 Family Hotel in Tempe
#3 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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