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“Great Hotel” 5 of 5 stars
Review of BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283   |  
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Ranked #3 of 48 Hotels in Tempe
Kamloops, Bc
Top Contributor
180 reviews 180 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
43 helpful votes 43 helpful votes
“Great Hotel”
5 of 5 stars Reviewed February 21, 2012

We stayed three nights and really enjoyed the hotel. great breakfast, great service and the rooms were upgraded. We slept really well and it is easy access to highways to the golfing we were doing.

Room Tip: Ask desk for restaurant recommendations
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 22, 2012
Thank you for complimenting our cleanliness and easy access location.
We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
    244
    166
    44
    5
    11
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122
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Salzburg, Austria
Top Contributor
127 reviews 127 reviews
52 hotel reviews
Reviews in 67 cities Reviews in 67 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed February 21, 2012

We spent two nights in this hotel. The room was quite standard but a bit expensive. Breakfast was average with terrible tasting tap water and undrinkable orange juice. When we came in the morning, we had to wait for a free table. The location of the hotel is pretty good, close to the highway to the airport. There is also a huge shopping mall nearby.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 22, 2012
Your positive feedback of our hotel and staff is impetus to continue to out perform
the competition. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2012

This is an excellent location within the Phoenix area; close to many golf courses and convenient to main artery highways. The breakfasts are great and they also provide a shuttle service to the airport as well to several restaurants. The front desk personnel were very helpful and friendly. We'll stay there again upon our next visit to Tempe.

Room Tip: Didn't have any problems with noise; pool side on higher floors was a good option.
See more room tips
  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 17, 2012
Thank you for your kind and thoughtful comment that you found your stay with us accommodating. We pride ourselves on making every guest feel at home at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
1 review
5 of 5 stars Reviewed February 12, 2012

We had a great 4 night stay. Clean room, quier, comfy bed and pillows, very friendly and helpful staff.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 13, 2012
Thank you for the very positive feedback on your 4 night stay with us.
Our staff really appreciated your positive words of praise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Vernon, Washington
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2012

Stayed here for training while in Phoenix and I could not have been more happier. The staff was amazing. Everybody had great insight on what to do in the area as I had never been in Phoenix before.

Great location convenient to I-10 and the Mall, lots of restaurants and if you are visiting Arizona State University.

The pool and hot tub were nice add ons and the breakfast was superb each morning.

I will definitely be back!

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 12, 2012
Thank you for your thoughtful and kind words of praise for the service of our staff and hotel facilities,
We will continue to strive to give our guests superior customer care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 15, 2012

We stayed here in late November. It was our first night after a long flight from Australia via LA. The room was large enough to accommodate basically four adults ( we have teenage boys). The view was of the pool and the houses beyond which was very pleaseant. We slept very well both nights.
This hotel was a good base to explore south of Phoenix. We found it an easy drive to Tucson for the day. There were plenty of eating places close by and the Arizona Mills shopping mall (OK food court).
Breakfast was plnetiful. There was enough variation to suit everyones tastes and the boys loved to make their own waffles. The fridge in the room was a good size and not filled with extras. Free wireless internet was also included.
We had no complaints this this hotel. I would gladly recommend it to all.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 12, 2012
Thank you for taking the time to let us know that you enjoyed your stay with us last November,
We will use your positive comments to continue to be motivated to providing our guests the best possible experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arequipa
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 13, 2012

I sneak away from my family sometimes. I don't want a resort, just a place convenient to restaurants and shopping, and a place I can relax by the pool. I've also used this hotel as a place to stay before an early flight from Sky Harbor, Phoenix. With the shuttle ride only 15 to 20 minutes from the airport, it couldn't be more convenient. It is far enough away from the freeway and airport to not have the noise! Be sure to inform the front desk of your flight schedule as they utilize the shuttle for hotel use, too.

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review, February 12, 2012
Thank you for the positive feedback concerning your stay.
We are pleased to know that you were able to utilize our pool and airport shuttle
and free internet service to meet all you needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tempe
#3 Family Hotel in Tempe
#3 Business Hotel in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 158 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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