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“Convenient to airport but still in town” 4 of 5 stars
Review of Four Points by Sheraton Tempe

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Four Points by Sheraton Tempe
3.0 of 5 Hotel   |   1333 Rural Rd, Tempe, AZ 85281   |  
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Ranked #27 of 46 Hotels in Tempe
ollantaytambo
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Convenient to airport but still in town”
4 of 5 stars Reviewed June 11, 2014

I wanted to stay over in Phoenix before an early flight the next morning, yet avoid feeling like I was stranded in urban sprawl or strip malls. And I wanted to splurge just a little over my usual basic budget hotel/motel standards. This Four Points Sheraton really met all my requirements but was still a good value. I really felt like I got lots of extras for just a little splurge: great king size bed, extremely comfy pillows, nice pool area and nice landscaping, hot breakfast buffet, modern decor in the rooms and the lobby. I didn't try it out but the fitness center looked very well stocked.
It is not quite walkable (especially in the heat) to Mill Ave. area and dinner choices or waterfront park and walking paths, but this is Arizona/Phoenix so getting with a few minute drive was good enough for me. Closer to campus, though.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, June 17, 2014
I want to thank you for the great review regarding your stay at the Four Points Tempe. We appreciate you taking the time to recommend the hotel to other travelers. We also appreciate the Urban location while still having a convenient location to the airport. Many of our guest enjoy or FREE shuttle service we provide within a 5 mile radius, which covers all the GREAT restaurants on Mill Ave. Again, thank you for your recent stay and the wonderful comments.

Jason
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267 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Japanese first
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English first
Flagstaff, Arizona
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 4, 2014

We chose this hotel to be near to the airport for an early morning flight the next day. We booked on a third party site and were pleased to see we had gotten this place. They have a free shuttle to the airport, and (the best part) free parking for your car while you are on your trip! We were able to book for about $60, and that's less than if we'd not stayed at any hotel and instead left our car at the airport in economy parking for 8 days. Throw in the free breakfast, and you can't go wrong. Also, if for some reason they aren't running the shuttle when you return, they will reimburse you for cab fare back to the hotel to retrieve your car. Now that's customer service!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 21, 2014

Great staff very friendly.Hotel prices chg day to day they tell
me.So, I needed to go on line and book my room in the lobby for the lesser price and Im a SPG gold card member!Didnt get that one??

A Nice bfast included in cost. As well as, a nice clean pool area.And a bar too!!!
Close to airport with free shuttle and freeways too!!

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, May 24, 2014
I wanted to take a moment and thank you for your recent stay and review. We appreciate you taking the time to mention your great stay and letting everyone know how the staff was so friendly. We find that these reviews are wonderful ways to communicate to our future guests. Unfortunately, the property level is to booking reservations from 3rd party sites and in order the guest to receive these type of discounts they have to be booked directly by the guests. My understanding is that many chains are reviewing these process as well. Again, we appreciate you taking the time to review your stay and I am happy to see you rebooked at the hotel.

Thanks
Jason
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 13, 2014

Cheap rooms and location is just where you want to be. Service was amazing and very warming staff. Breakfast was average. More importantly, close to the airport with lots of food options and bars to choose from.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, May 24, 2014
Thank you for your recent review and we appreciate your positive comments. I will be sure to share your comments with the entire team to review. Our urban location is wonderful to many areas in Tempe and we love being adjacent to the ASU Campus and just a couple minutes to Mill Ave. Our FREE cooked to order breakfast is an amenity we recently added and are happy that you had the opportunity to enjoy the breakfast. Again, thank you for the wonderful review and I look forward to sharing your comments.

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 13, 2014

Location was great the free airport shuttle picked me up and was also available for drop off and pick up within a 5 square mile radius of the Hotel. Stayed on the front end and back end of a hiking trip. Breakfast was TOP notch, room was excellent - sink faucet was a little funky - too some figgering out but once we knew what to do it was all good.

Pool nice and hotel bar area was nice - Bartender was a super nice guy!

Will def stay here again - ASU campus right across the street so very nice if you are visiting a student.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, May 24, 2014
Thank you for your recent stay and outstanding review. We appreciate you mentioning all the amenities we have to offer future guests. I will be sure to pass along your comments to Jon our bartender. We appreciate it when a guest takes the time to share their positive experience. Jon has done an exceptional job for us and always enjoys when guest take the time to have a beverage or two in the bar. Our FREE cooked to order breakfast is a recent amenity we added and guest appreciate the value it brings to their stays. Again, thank you for the positive feedback and look forward to many happy returns.

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 3, 2014

Arrived late for a Monday ASU Barrett tour. Walked the campus all the was to the nightlife. Long walk, but a good feel.

Terrell at the desk was welcoming, a great host and proud Sun Devil senior.

Place was clean and would have stay longer, but one night was all.

Did run into the student who hosted my son for an earlier tour with his family in the morning. So if you need to tour or visit ASU, this is the place.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, May 24, 2014
Thank you for your recent stay and review at the hotel. Terrell is a wonderful asset to our hotel and I will be sure to pass along your comments to him. We are very proud of Terrell and his recent graduation from ASU! We were thrilled to hear he is working on his Masters and will be with us for another year. Our location to ASU brings many future students and it great when we can provide personal touches to our guests. Thank you again, for the review and hope we have another future Sun Devil soon! Look forward to hopefully meeting you Move-in week. Be sure to make your reservation fast we are already selling out!!

Jason
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Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2014

I had all I needed and loved having a recliner in the room. Staff was courteous. Kids enjoyed the pool and room service was handy (although not available 24 hours). I will likely use this hotel again since the price is right as well

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review, May 24, 2014
Thank you for your recent visit and the outstanding ratings you provided. Four Points by Sheraton is the little sister of the Full Service Sheratons and is designed to make your stay easy with limited services. We are happy to see you experienced our room service and hope you had an opportunity to enjoy the FREE cooked to order breakfast. Thank you again for your comments and recent stay.

Jason
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Tempe

Address: 1333 Rural Rd, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 46 Hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Tempe 3*
Number of rooms: 187
Official Description (provided by the hotel):
One of the Tempe Hotels that provides convenient access to the campus, shopping and more, Four Points by Sheraton Tempe Hotel looks forward to welcoming you. ... more   less 
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Also Known As:
Four Points By Sheraton Tempe Hotel Tempe
4 Points By Sheraton Tempe
Four Points Tempe
Tempe Four Points
Tempe Sheraton

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