We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Jersey Girls go to the 'Nationals' and enjoy their stay” 5 of 5 stars
Review of Holiday Inn Express Surprise

Save Saved
You added Holiday Inn Express Surprise to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for rooms, adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Surprise
2.5 of 5 Hotel   |   16540 N Bullard, Surprise, AZ 85374   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #4 of 7 hotels in Surprise
Brick
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Jersey Girls go to the 'Nationals' and enjoy their stay”
5 of 5 stars Reviewed May 7, 2013

My team participated in the USTA National Championships in April. We chose this hotel for its location...convenient to the tennis facility. It was a great choice. The rooms were nice and clean. My 2 roommates and I shared a suite and it gave us a bit more room. The pool area was lovely. Breakfast each morning was fresh and well presented...always eggs and a breakfast meat as well as a plentiful selection of breakfast items and drinks...everything served buffet style and plentiful.
Our only criticism...the A/C in our room was very noisy. We managed with it, but we could have been more picky.
Location was excellent...very convenient to everything!! Surprise is a lovely town. All in all, this was a good choice with a great staff. We would return!!

Room Tip: try for a room facing the back pool area. check the A/C unit...could be noisy
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

106 people have reviewed this hotel

Traveler rating
    64
    30
    6
    5
    1
See reviews for
38
23
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
AZ
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 12, 2013

Staff are excellent, rooms clean and spacious, food top-notch with great choice! My parents and In-Laws have both stayed here and had wonderful vacations. The hotel were always accomodating, and allowed us to use the pool and even allowed our kids to join their Grandparents for breakfast at no charge (although admittedly they don't eat much!). There really isn't anything bad to say, the hotel is reasonably priced for the amenities, service and room standard, and the location is good too.

The only draw-back is the train that trundles by blasting its horn! With the hospital on the other side of the tracks, I am amazed anyone ever recovers from surgery with that noise waking them up every few hours (it probably wasn't that often, but if you're woken from a snooze it feels like that!!).

Room Tip: Rooms on the south side are away from the train tracks and overlook the pool.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Globe AZ
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 8, 2013

Exceptional Staff, Great Local, Very Clean, Fantastic Breakfast Hostess; she was attentive, helpful & Cheerfully Pleasant, Breakfast was Exceptional. Glitch with TV Remote that was promptly corrected by with New Batteries by the helpful and pleasant Maintenance Man.
A couple of Blocks East on Bell Rd are lots of dining choices.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keller, Texas
Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 8, 2013

We always stay at the Holiday Inn Express during Spring Training. Again this year, it was awesome! The staff and manager (Will) at this facility do a great job! Staff are friendly, courteous, helpful and truly make you feel they are happy you're there. I would definitely recommend!! Thanks to Will and his staff for a super job once again!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 16, 2013 via mobile

Will the manager at the holiday Inn express was one of the most helpful people I have encountered in the hospitality industry very helpful... Strongly recommend the holiday Inn in surprise very well located and great restaurants nearby

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 26, 2013

Good value, clean, hot tub nice. Staff very accommodating, friendly & polite. It was nice to be so close to the ballpark. We walked over and it was beautiful. Everything is close and easy to find also.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Ohio
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 17, 2013 via mobile

My hubby & I went to Surprise for the night & this Holiday Inn was perfect. Check in went smoothly, our room was clean & beds comfy! Breakfast buffet was plentiful & coffee hot. Only complaint would be the water pressure of the shower was disappointing.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for rooms, adults
Price Your Stay

Been to Holiday Inn Express Surprise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Surprise

Address: 16540 N Bullard, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Surprise 2.5*
Official Description (provided by the hotel):
Welcome to the Surprise Hotel Located in a Growing Community From booming business districts to breath-taking landscapes, the Surprise, Arizona, Holiday Inn Express Hotel & Suites neighbors attractions for every taste. Our Surprise hotel stands only thirty miles from downtown Phoenix, in one of the nation's fastest growing communities. Business travelers will enjoy our convenient location near Arizona's thriving businesses. Our Surprise, Arizona hotel near Phoenix's Sky Harbor International Airport (PHX) and Deer Valley Airport (DVT) makes it easier to travel in and out of the area. Our Greater Phoenix hotel is also located near many major businesses, such as Toyota, Volvo Ford and Daimler-Chrysler. Sports enthusiasts will enjoy being surrounded by Speedworld Raceway, Glendale Arena , multiple top-rated golf courses and both Peoria and Surprise stadiums (Spring Training Center for Kansas Royals and Texas Rangers) . Visitors of our Surprise, AZ hotel can also head outdoors to hike Piestewa Peak's popular Summit Trail for a breath-taking view of the city or revel in the beauty of the Desert Botanical Garden's thriving plants. No matter where you go, our newly-built Surprise hotel rooms with free high-speed Internet access will always welcome you back for a relaxing dip in our outdoor pool and whirlpool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, IHG, Expedia, Orbitz, Agoda, Priceline, Tingo, BookIt.com, BookingOdigeoWL, Hotels.com and Venere so you can book your Holiday Inn Express Surprise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Surprise Hotel Surprise
Surprise Holiday Inn
Holiday Inn Surprise

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Surprise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;