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“Good experience, good location” 4 of 5 stars
Review of Hampton Inn Suites Phoenix Surprise

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Hampton Inn Suites Phoenix Surprise
2.5 of 5 Hotel   |   14783 W Grand Ave, Surprise, AZ 85374   |  
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Ranked #3 of 7 Hotels in Surprise
northern California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Good experience, good location”
4 of 5 stars Reviewed July 15, 2014

stayed in the Hamptons for a week and it was comfortable, quiet and a good bargain. The breakfast offered healthy choices, hard boiled eggs or precooked eggs, good fresh fruit, fresh made oatmeal, and all the other "danishes, bagels, juice and cereal." The coffee was too weak, but the everything else was good. The pool was way too warm, warmer than a bath. Fitness center had a bike, elliptical and a treadmill. small set of weight balls. It worked out great. Good restaurants within 20 minutes.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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148 reviews from our community

Traveler rating
    92
    47
    4
    5
    0
See reviews for
50
43
9
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Augusta, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

My sister and I have been returning to the Hampton Inn and Suites, Surprise, AZ since the fall. Our dad's health declined, and eventually he died. We chose the hotel because of its location, but it was so much more! Even without a car, we were able to handle setbacks and business with the help of the staff! The hotel, its pool, and breakfasts, and comfortable lobby created the perfect respite at the end of each tough day. I found a sympathy card tucked under my room door, signed by all the staff. Not just a business! This staff cares! God was smiling on our family when we found the Hampton Inn and Suites of Surprise AZ.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 11, 2014

We just returned home after a great extended stay at this Suprise, Az. location. Everyone from front desk, to housekeepers were great. Gina, Lindy, and Pat at front desk went out of their way to insure we were comfortable and taken care of. Comp breakfast was great and different main items daily.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

This is my 5th stay at this hotel. Everyone is courteous and helpful. The rooms were always very clean, the breakfasts were great. Would not think of staying anywhere else when I come to Surprise, Arizona.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Az., United States
1 review
5 of 5 stars Reviewed June 29, 2014

Very clean hotel. The breakfast was fresh and tasty. My only complaint was the pool was very warm like bath water and the temperature outside was 110 degrees. Not much relief in the pool... Beside that, it was a very nice stay.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, United States
1 review
5 of 5 stars Reviewed June 27, 2014

We love staying at the Hampton always so friendly there every time we've stayed. We try and go at least once a year on a family trip and we always stay at the Hampton. Great quality great price well worth everything. My kids always enjoy going on our trips.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 19, 2014

Wonderful hotel. Excellent staff and amenities. Stayed for a week and the pool and hot tub were well maintained. Daily breakfast eas warm and delicious. Great location near food and shopping. Great value for your dollar. Will definitley stay here again!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn

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