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“Clean, Quiet, Affordable, Great Breakfast” 5 of 5 stars
Review of Hampton Inn Suites Phoenix Surprise

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Hampton Inn Suites Phoenix Surprise
2.5 of 5 Hotel   |   14783 W Grand Ave, Surprise, AZ 85374   |  
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Ranked #2 of 7 Hotels in Surprise
Certificate of Excellence 2014
Orange County, CA, United States
2 reviews
2 helpful votes 2 helpful votes
“Clean, Quiet, Affordable, Great Breakfast”
5 of 5 stars Reviewed April 24, 2014

My son and I have been here many times. The location is very convenient when I visit my parents and the breakfast is great. It is not just the bare basics; the COOKED oatmeal (not packaged) and make-your-own waffles are our favorites. The air conditioners work well and run cold when you want them too - very important for Arizona! The staff are friendly, and I repeatedly recognize some front desk staff who have been here for a while, which speaks to the stability of their working environment. I always enjoy my stay and will return on my next trip.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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173 reviews from our community

Traveler rating
    107
    54
    7
    5
    0
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
nevada, United States
1 review
4 of 5 stars Reviewed April 24, 2014

Like to stay at the Hampton inn, but for the price i would like to see better breakfast food , some better ventilation in restrooms. And the Guest staying above you should not stomp on floors when walking? it wakes you up? and it should be addressed

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 20, 2014

Friendly breakfast staff and housekeeping. The front desk staff is a hit-or-miss regarding their helpfulness and accuracy in their information. Yes, you can hear the other guests walking on the floors above and outside the room. Can make it difficult to sleep with people stomping on your ceiling.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2014

From the minute we walked in door we were treated like family. I must say, Pat Hopper (Front Desk Associate) is incredible at hospitality. She went out of her way to make us feel welcome and that includes my dog, Abbie, a cocker spaniel that loves everybody :) Pat, in turn, made all of us, and my fur baby all feel like we were part of the Hampton family. The rooms were clean and comfy, and they had the absolute BEST complimentary breakfast we experienced during our 15 day trip from WA to CA to AZ. The hotel is also close to many fun dining establishments. Oh, for those that love cookies, you also get chocolate chip cookies and coffee when you arrive. Just an all around great experience.

Room Tip: We were on he second floor and all was great, the hotel is not right on the main drag so there isn...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kennebunk, United States
1 review
5 of 5 stars Reviewed April 14, 2014

Excellent room service and also Family type atmosphere. Great place to stay. The staff has been with this location for at least 3 years and you do not see that to much in the Hotel/Motel Business. We have not had a bad stay at this location for the past 5 years that we have stayed at this location. My wife and I have never had a bad experience at a Hampton Inn.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 11, 2014

Wonderful hotel. There is a grocery store next door. Very convenient to Sun City West. We have stayed at this hotel about a dozen time while visiting parents in the area. It is very clean and the furnishings are nice. The staff is great. The heated swimming pool is nice.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2014

My stay at the Hampton Inn, Surprise, AZ was brief, but enjoyable. We were acknowledged as Hilton Honors members upon arrival. The hotel had more Handicapped parking spaces than most hotels, which made loading and unloading the car very easy.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Surprise
#2 Romantic Hotel in Surprise
#2 Family Hotel in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn

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