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“friendly staff, awesome value..close to amenities” 4 of 5 stars
Review of Days Inn and Suites Surprise

Days Inn and Suites Surprise
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Days Inn and Suites Surprise
2.0 of 5 Hotel   |   12477 W. Bell Rd., Surprise, AZ 85374   |  
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Ranked #7 of 7 Hotels in Surprise
state of washington
1 review
“friendly staff, awesome value..close to amenities”
4 of 5 stars Reviewed September 16, 2013

I got an excellent rate with my AAA discount. The staff Kim, krystel and housekeeping were courteous, helpful and courteous. Breakfast was good (Continental) and for the price we can not expect more...It is a comfortable hotel, close to all things. The pool was fantastic.Bathrooms were clean, My only constructive criticism is the space provided for internet ..it is small and its Norton antivus was expired..other than that I will come back

Room Tip: we were in room 106..roomy and quier.close enoughto the pool and ice machine..
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review, September 23, 2013
Dear Valued Guest,
We would like to thank you for taking the time out of your schedule to post a review online regarding your previous stay with us. We strive to make each and every guest's stay enjoyable. Again thank you and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    84
    96
    47
    15
    17
See reviews for
107
51
28
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Maple Grove, Minnesota
1 review
1 of 5 stars Reviewed July 26, 2013

the worst hotel we ever stayed at, Green pool for 4 of our 14 days, same breakfast every day better be a waffle fan!! there internet rarely works even the staff said it sucked. and plan on a loud noisey room as they do not do anything about loud rooms. good luck if you stay here..

Room Tip: ask desk if they are having loud ball teams check in. if so be as far away as possible from there ro...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review, August 1, 2013
Dear Valued Guest,
We appreciate you taking the time to post a review online in regards to your recent stay at our property. We want to apologize for the inconveniences you encountered while staying at our property. During our monsoon season, with our continuous dust storms each day, the pool sometimes gets green because of all the dirt that has blown in the pool. As for the breakfast, we are working with Wyndham Worldwide to make changes to the continental breakfast and the same goes for the internet. We also do apologize about the noise, when the front desk is advised of any noise issues; they do try to handle it as best as they can and if they can't handle the situation, the local authorities are contacted. Also we do have a sister property near by that we could have accommodated you to, to better suit your stay. Again we do apologize and look forward to possibly serving you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Surprise

Address: 12477 W. Bell Rd., Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Surprise
#5 Business Hotel in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Surprise 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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