Surprising - because it is unusual for some suite lodgings, the Residence Inn functions as a well oiled operation that can only be the result of superb teamwork, excellent management, and attention to detail. Surprising, because not many long term residence type hotels hit all of the points required to bring client satisfaction in all areas. This Residence Inn is of recent architectural vintage, contemporary in external style featuring a mixture of surfaces and colors on the inside that represent the contemporary blended with some traditional touches. The front desk staff is excellent and professional, yet still personable. Housekeeping staff is very attentive to the entire facility and energetic. Maintenance and other specialities members stay on top of their tasks. Especially noteworthy are the dining courtesies through the daily full buffet breakfasts and selected evenings hot treats and beverages provided by management, prepared by Angie and Mercedes. This type of functional teamwork appears to be from employee loyalty and good management. Staying in a three-piece bedroom suite for over two weeks, we found all room accommodations to be complete and well presented, including a comfortable bed in a doored bedroom, complete kitchen with granite counters, separate WC and bath-shower room, and separated vanity area with door. Pool, fitness room, lounge, and spacious lobby areas complete the package of this inn located in an attractive neighborhood near plentiful dining and shopping resources in Surprise, Arizona.
- Official Description (provided by the hotel):
- Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more less
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- Also Known As:
- Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise