Crystal and her front desk staff are friendly and efficient and make the stop worthwhile. It is not the fault of the front desk that housekeeping needs more training. My bed was clean but I found a partial bottle of vodka between the bed and the wall. If I could find it without looking why didn't the housekeeper? The second day we left the room at 8:00am and didn't return until 1:45pm yet the beds were unmade and used towels were still on the floor. Training is all that is needed. The clean bed was the most important. The towels were also clean.
Breakfast eggs and sausage was warm and edible. The juice machine was out but the staff provided a pitcher of Orange juice. I had cereal and there were three to choose from and plenty of milk to go on it but the coffee was yesterday cold however the room had a coffee pot so fresh coffee could be made.
The owners need to invest some money into the hotel to update it and to take care of old carpet and leaky faucets but once again none of this is the fault of the staff. I never saw or talked to a staff person that wasn't friendly. I will return next year and let's hope housekeeping have been trained as well as the front desk staff.
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- Also Known As:
- Comfort Inn Snowflake
- Snowflake Comfort Inn