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“A Decent Stay” 4 of 5 stars
Review of Holiday Inn Express Sierra Vista

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Holiday Inn Express Sierra Vista
2.5 of 5 Hotel   |   1902 S. Hwy 92, Sierra Vista, AZ 86535   |  
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Ranked #10 of 21 Hotels in Sierra Vista
Bonaire, Georgia
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
“A Decent Stay”
4 of 5 stars Reviewed July 20, 2014

Bottom line up front, I would stay here again. I've stayed at better, and I've stayed at worse Holiday Inn Express' before. This one falls in the middle. Service is good. The staff is polite and friendly. The rooms are clean. The hot breakfast in the morning is good for what it is, but has been hot and filling and with a good variety and rotating menu. The coffee has been very good. The shortcomings I've noted is that the room walls are thin; you can hear your neighbors if they talk loud or crank up their TV. The complimentary coffee, being popular, is not always available. The fitness room is lacking; two treadmills and a bike and three sets of dumbbells -- an elliptical, bench and a rack of weights would be great additions if they did it. The pool, which is outside, is shared with the adjoining Candlewood Suites and care is lacking. I had to dip net the pool myself to get the debris and drowned critters out before going in and it is obvious it needs a good scrubbing. The location makes it convenient to FT Huachuca and is near a variety of places to eat. Then, nothing is very far from within Sierra Vista due to size. Short of the long is I would recommend it.

Room Tip: The hotel rooms are oriented to the east and west -- so decide if you want the morning or the evenin...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    57
    38
    9
    4
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 9, 2014

My husband and I stayed at the Holiday Inn Express in Sierra Vista for a 3 day weekend getaway. It was a very good hotel for a reasonable price. My favorite thing about staying with HI Express is that I'm always confident we'll have a clean and quiet room. The Sierra Vista location did not disappoint and the cranky old lady in me was thrilled to see they made every guest sign a noise clause to insure there would not be any disturbing loud parties during the holiday weekend.

Our bed and pillows were extremely comfortable and clean. The room and bathroom were clean as well. The only negative in the bathroom was that there were little applique no-slip grippers in the bottom of the tub that were collecting grime around their edges, making the tub look a little dirty.

The staff was super friendly and helpful - cheerfully providing extra towels and anything else we needed during our stay. The breakfast was good and there were options (eggs, meat, yogurt, and oatmeal) for those who are gluten sensitive.

The only dissatisfaction we encountered was that the pool was pretty dirty, making swimming uncomfortable.We took a dip one hot afternoon, but quickly discovered the pool had a lot of dead bugs, live bugs, and other debris floating in it. This isn't super surprising, since it was monsoon season...I'm sure a lot of junk gets washed in during the rains. Still, it would've been nicer to swim in a pool that had been skimmed of it's excess bugs.
#2687

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this review, July 23, 2014
We appreciate your review very much, and are delighted to learn you enjoyed your stay.
Thank you for mentioning our breakfast, we've recently added a few items. Your input helps us know if our guests like them!
We also appreciate that you let us know where we can do better. Regarding our pool, we will step up efforts to keep the water crisp, clean and inviting .
We wish you safe and happy travels. Hopefully, we will be able to welcome you back very soon!
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Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

We only stayed one night, but were impressed! The hotel staff was friendly and helpful, giving us advice on restaurants and local attractions that would enhance our stay. Also gave discount coupons to some of the places they recommended.
The room was exactly what we expected; clean, well appointed.
And breakfast was better than what you find at most U.S. hotels where it is included with the room rate. There was plenty of diversity that appealed to everyone in our party. Eggs, bacon, sausage, toast, cinnamon rolls, yogurt, cereal, fruit, juice, coffee, pancakes, etc, etc. Not sure what more one would want.
And there is a shared pool and patio between the Holiday Inn and the Candlewood Suites next door. BBQ's were available there too.
Plenty of stuff within walking distance, and good location for getting around town too.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this review, July 7, 2014
We very much want our guests to feel like we are a good value with outstanding service for the money you have spent . We are delighted that you felt like we met, and even exceeded those expectations...in fact we hope you liked your stay so much that you come back to stay again soon!

May all your travels be happy!
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Yuma, Arizona
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

Have stayed in a number of Holiday Inn Expresses recently. This property in one of the best. The property is very well maintained. The common areas showed lots of attention. The room was immaculate the best was very comfortable and the pillows were marked "firm or soft" (ie: his or hers) LOL. The pool area was very nice and the water was quite cold, which was nice in 100 degree weather. The hotel staff including the front desk, housekeeping and maintenance were very attentive to our requests especially maintenance man Quincy, who changed out the bulb in the bathroom immediately after I brought it to his attention. The breakfast menu was typical HIE fare but the breakfast staff always kept all items available for the guests. When in Sierra Vista again I will make this my destination for overnight stay.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed in this hotel over the busy 4th of July weekend. The hotel appeared to be at capacity but service was never compromised. Front desk staff were friendly and pleasant. The shower in the room was awesome with great water pressure. The room was clean and large. The only complaint I had was that there were 4 people in the room but their standard is 3 towels only in the restroom so we always had to ask the front desk for the 4th towel.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this review, July 7, 2014
Thank you for spending your Fourth of July with us, we are happy to have been your choice. We appreciate your suggestions as well. We will be adding a fourth towel set to the rooms with two queen beds because we thought that was a great suggestion!
Travel safely and we hope to welcome you back to the Holiday Inn Express, Sierra Vista, very soon!
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Phoenix, Arizona
1 review
4 of 5 stars Reviewed July 5, 2014

Very nice for the price. Best free breakfast for this level of hotel. Front desk was very helpful and we all loved the comfy beds.
Shower had excellent water pressure and bathroom was very clean.
In room fridge, microwave and coffee maker were mice extras.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902manager, Manager at Holiday Inn Express Sierra Vista, responded to this review, July 7, 2014
Thank you for sharing your opinion regarding your stay!
We are so glad you enjoyed our breakfast, we added new items recently. We are happy you liked them!
We hope that your travels will lead you back to our hotel soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesville, North Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 5, 2014

Nice clean rooms. Staff very friendly and helpful. Reservation and check in went very smoothly , when you have been driving all day, that's always nice. They are located with in walking distance to convenient store and restaurant ( if you like walking on the sun LoL!) There are only 2 reasons I could find that I didn't rate them "Excellent" Both have to do with the pool , 1. No pool towels at pool area and 2. Pool is shared with adjoining hotel. Now, both not a big deal for me or my family but to be a good Tripadvisor I have to think of other travelers :-) Now the pool area is nice and clean. The spa is nice and the sitting area is separated from pool area. That a plus because you don't have to worry about getting splashed. Lets not forget that they are pet friendly .We will be staying here again on next visit. #7830

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sierra Vista

Address: 1902 S. Hwy 92, Sierra Vista, AZ 86535
Phone Number:
Location: United States > Arizona > Sierra Vista
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Sierra Vista
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Sierra Vista 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Sierra Vista, Arizona This quality Sierra Vista, AZ hotel is surrounded by four picturesque mountain ranges & is convenient to Fort Huachuca Army post, the University of Arizona South and other southeastern Arizona attractions. Our hotel in Sierra Vista offers nature lovers easy access to many spectacular locations including the Ramsey Canyon Preserve, the Gray Hawk Nature Center, Coronado National Memorial & Kartchner Caverns State Park. You can explore the Old West when you visit nearby attractions like the famous OK Corral in historic Tombstone, Fort Huachuca Museums & the historic mining town of Bisbee, now a thriving artistic community. Located in the heart of Sierra Vista, our hotel is just minutes from major companies such as Lockheed Martin, L3 Communications & General Dynamics. Business travelers staying in our Sierra Vista accommodations can utilize the free high-speed Internet access, four meeting rooms with space for up to 130 and with audio/visual equipment as well as a 24-hour Business Center that offers copy and fax services. While staying in our pet-friendly Sierra Vista hotel rooms, you can stay connected with the free high-speed Internet access. There is a complimentary hot breakfast bar every morning. For relaxation, try the taking a dip in the outdoor pool with cabana, spa & barbecue grills. We also have a 24-hour Fitness Center. Make your reservation today! ... more   less 
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Also Known As:
Holiday Inn Express Sierra Vista Hotel Sierra Vista
Holiday Inn Sierra Vista
Sierra Vista Holiday Inn

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