First impressions: We were traveling around Arizona via motorcycle and decided to include Show Low on our route. We picked the HEX because of the great reviews. We were not disappointed! Parking is plentiful, the lobby is warm and inviting and the staff greeted us like we were old friends. We were handed our key cards as well as a small bag of snacks -- water, chips and some mints.
Room: We stayed in a large, king room on the 5th floor. The view wasn't the best (over the walkway bridge), but the room was spacious and incredibly clean. The bathroom was huge and included shampoo, conditioner, soap and lotion. There was a refrigerator and coffee maker too. Great internet connection too.
Breakfast: The breakfast area was really spacious -- so even if a lot of people were getting breakfast, you never felt crowded. There are always enough choices to find something -- cereal, hot food, cinnamon roles, yogurt, hard-boiled eggs, pancakes, bagels/toast, etc...
Other: We did not use the pool/whirlpool. We did use the guest laundry and it was totally easy because they sold single use laundry detergent in the little shop in the lobby area. Also -- we walked to some local restaurants (5 min walk) just down the road and also walked to a large grocery story (about 5-7 min walk).
Bottom line: This is a 4-star HEX that is made 5-star because of the staff. Everyone was so pleasant - genuine and friendly. As we left they said: "Be sure to come back and visit us in Show Low!" You never know - we might just have to plan another riding trip and include Show Low on our route. Thanks!!!