As a Platinum member who travels monthly and most always stays at Holiday Inn Express, I have often thought this property to be my favorite. I use to travel to/thru Show Low monthly to take care of my territory and always stayed here. Then I switched territories for several years and never traveled here. Recently business at the power plants brings me back and I went for the warm and familiar Holiday Inn Express - Show Low. No disappointments! Others say that it is clean...well, hell, Holiday Inn Express is typically known for that. (My wife will even use the pillows at a HI-Express!) It is the other things that attract me: new flat screen TVs, updated decor, a super staff, BEDSIDE LAMPS WITH ADDITIONAL OUTLETS (whether for a CPAP machine or a close by nightlight), plenty of bathroom amenities, a super staff, help spelling while doing this, it appears that every room as a microwave and refrig for those of us who like to eat in and keep drinks cold for the next day, a super staff, and the list goes on. Don't believe me...try it for yourself. If you are not happy, the Holiday Inn satisfaction guarantee will not be needed. So sayeth the Jim...I was here on the night of Jan 21, 2013 and had a great night in room 124.