I have now stayed at this hotel several times and visit it close to every other week. The staff has been so pleasant and very helpful during my stay. They have done everything they can to give me an upgrade when possible, being that I am a diamond member. Whitney, Jenny and Liz have truly been so hospitable. They have helped me with internet issues, which have only happened once, ideas of best restaurants and directions to get there. They are just very pleasant to be around and very dedicated to helping their customers. Employees like this make it easy for me to return here each time I come here to work. The rooms are so clean and the noise level so low. I always feel respected when I come. The free breakfasts are great as well with great choices. I would definitely refer others to coming here when in Show Low. You will always feel welcomed and will receive great service. My only regret is that I am only here for 1 night at a time. Hopefully I will get snowed in sometime.