We had planned to be here a week but a family emergency meant we only had 3 nights which were very enjoyable. The rooms here are a bit dated but you are really paying for the view which is magnificent. We had the blue moon rising on our first night here. The room was clean, the staff friendly and polite, the breakfast room was great with loads of choices and again good service. One situation that I personally didn't like was a new policy in some Best Westerns where if you are staying multiple nights they ask on a card that you hang on the door if you'd like full service, linens and garbage only or no service every other day. When on vacation I like my bed to be made up, part of my holiday, and although we didn't need clean towels I marked that only thinking the bed would get made - we certainly didn't need full service. The bed wasn't made and a phone call to the front was answered right away that someone would come and do that. I believe this is a new general Best Western hotel policy and I will be contacting them regarding this. We also had a situation with a safety deposit box not working properly that they worked very hard to fix and it took longer than anticipated but we were given a good credit for the inconvenience which we appreciated as it did mar one evening there. Bottom line, we would be back
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- Also Known As:
- Best Western Plus Arroyo Roble Hotel And Creekside Villas
- Best Western Sedona
- Sedona Best Western