We booked this room not having been to Sedona before and although the location wasn't bad, the rest was below average based on what the hotel itself has described. We booked a king room with a veiw, got to our room and the placque on the door even says partial view, which meant look over the parking lot and across the freeway to the mountain. I went back down to the front desk and showed her our reservation and she told me we were in the the right room, and that they had just spent a MILLION dollars on reno's.. this later became the joke between my husband and I.. "well they didn't spend it on (there was a list)"
The WIFI was horrible and we were right next to the office and we tried in the lobby. Never more than 2 bars.
The sheets were like sandpaper and made it very uncomfortable to sleep.
the Walls between rooms were thin and everything from the neighboring rooms could be heard
Pool dirty, hot tub smelled funky and wasn't hot.
the "newly done" bathrooms had mold around the tiles.
Coffee maker didn't work, coffee came out cold.
breakfast the scrambled eggs were cold and hard.
the front desk staff had no idea where some of the big
attractions were located.
Overall the stay was below what their website had promised. If their website had said a place to put your head, no frills. My expectations would have been different.
FYI.. telling your guests the room is great and the view is awesome is not the same as having a great room with a view.
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- Also Known As:
- Kokopelli Hotel Sedona