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“More than expected” 4 of 5 stars
Review of Hilton Sedona Resort and Spa

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Hilton Sedona Resort and Spa
3.5 of 5 Resort   |   90 Ridge Trail Drive, Sedona, AZ 86351   |  
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Ranked #28 of 45 hotels in Sedona
Top Contributor
71 reviews 71 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
“More than expected”
4 of 5 stars Reviewed October 1, 2013 via mobile

I spent the past weekend at this resort with my son (5 yrs old) and found that the staff there takes extra effort for you to enjoy your stay as much as possible. At check in they suggested we check out some games for our room. They had a huge selection of games for all ages and this certainly added to my sons fun. The next morning we were headed out for a hike. They were a huge help with directions and even gave my son a kids pair of binoculars.

While at the resort we took advantage of room service twice. Both times the order was exactly as specified. We had the bison meatloaf and five cheese mac and cheese. Both were delicious. The person delivering was the same both evenings and she was so nice and very personable. Again, the people here make the difference.

In regards to the room we had a king suite with a golf view. The room was large with plenty of room. It was nicely decorated and had everything we needed.

I would absolutely stay here again.

Stayed September 2013, traveled with family
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Oil City, United States
1 review
3 of 5 stars Reviewed September 30, 2013

The air conditioning was incredibly inadequate. Even though the temperature was turned to Inuit level, the bedroom remained a constant 76-78 degrees during the stay. Consequently, sleeping was more than uncomfortable. I had to obtain a box fan for the bedroom in order to make it through the night after the building engineer was unable to resolve the problem with the air conditioner/venting system. The front desk staff was aloof, disinterested, and not very helpful; however, the concierge staff more than made up for it as they were very helpful.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Phoenix, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

Had a wonderful one night stay here, super clean rooms and great service! My suite even had a fireplace which will be good to use during the winter! Location is perfect and accessible to many things in Sedona.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Goodyear, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

The staff was extremely friendly. The room was very clean with a nice views of the mountains. The entire property was very well kept with a great a golf course. There where multiple pools to take advantage of and a full spa.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Top Contributor
100 reviews 100 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 25, 2013

Stayed here one night while on our road trip through the SW and had a great stay. We used credit card points and got a free room, so we really have no complaints.

The clerk at check-in was very friendly. The clerk at check-out, not so much. He barely said "thank you". Not one question about our stay, but whatever.

The room was really clean and we had a great view from our balcony. We did not eat at the hotel, so I am not able to comment on the food. (We generally do not eat at hotel restaurants since we like trying out the local restaurants.)

The grounds were very well-maintained. My daughter saw her very 1st cactus here, so she was pretty excited!

I would recommend this hotel while staying in Sedona. If staying in Sedona in the future, we would definitely stay here.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Phoenix, Arizona
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed September 23, 2013

Here on a business retreat and everything went smoothly. Clean rooms, comfortable bed, quiet, food probably average, service staff always helpful. Meeting room and adjoining patio served our small group well. Check-in efficient and friendly. Delia with housekeeping went out of her way to help on several requests and we give her efforts very high marks. Red rock scenery from this hotel location is above most hotels in the area. It is a 10 minute drive to downtown, but you do avoid all that traffic congestion staying here than you would encounter closer in. Enjoyed the gas fireplace, especially nice during colder months. Balcony also very quiet and private and you didn't feel right next to your neighbor. We stayed in Room 3017--higher floors better sight lines and it faces Bell Rock and Cathedral Rock. Great walking/jogging behind the resort among the private residences along the golf course. Restaurants on location we would not recommend. Service poor, prices high and food average.
We loved Sedona and plan to return soon. Must see place in Arizona if visiting for first or tenth time. From airport only 100 minutes away.

Best restaurant of trip: Cucina Rustica. (walking distance from hotel entrance)
Best tourist thing to do: Pink Jeep tour.
Best hiking: West Fork of Oak Creek
Best local apples: Garlands in Oak Creek
Best Golf: Golf resort Village of Oak Creek, near hotel on Ridge Trail Drive
Best Indian shop: Hoel's Indian Shop, Oak Creek Canyon

Room Tip: The south wing and facing the mountains to the North. Stunning views from bedroom and balcony.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 22, 2013

We stayed at the Hilton and even though we used points for the stay were pleasantly surprised by a nice upgrade. It was our 25th anniversary and the hotel sent up champagne. The location was good but a bit removed from what I will call the hub of Sedona. Still, it was quiet and not too far of a drive. The rooms were clean, comfortable and provided a good value (we were in a suite) and the hotel staff was friendly and accommodating. The resort had a nice spa, great gym and the pool was inviting with comfortable lounge chairs and a bar/restaurant. Breakfast was a good value (especially for Hilton Honors guests) and the food service staff very nice. There is also a great Italian restaurant (Cucina Rustica) just a short walk down the drive from the hotel. We will definitely stay here again and next time for longer than 3 days.

Room Tip: Ask for a mountain view room
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Sedona Resort and Spa

Address: 90 Ridge Trail Drive, Sedona, AZ 86351
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Sedona
#6 Business Hotel in Sedona
#10 Top resorts Hotel in Sedona
#21 Family Hotel in Sedona
#26 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Sedona Resort and Spa 3.5*
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Also Known As:
Hilton Sedona Hotel Sedona
Hilton Sedona Resort
Sedona Hilton Resort Spa

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