We chose this location because of the pet friendly listing. The room seemed clean at check in and the facilities for pet walks is great. What was noticed shortly was the wear and tear on the room. I have photos of scratched off paint and water damaged door, wholes in the blanket. Moat important......TV went out during the Alabama upset game. When called, the instructions were to reset the box, which I had already done, it did nothing. Then when called again the excuse was the weather, it was snowing lightly. So most channels were out that night and the next day. Even the morning of check I was told it was the cable providers problem, yet the TV in the breakfast room was working just fine. I was given about a 15% discount on one of the days. Overall, the hotel needs a update and over hall.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 20, 2012
Hello and thank you for your review. I am very sorry we failed to meet your expectations. I know how frustrating it can be to want to watch a program and have dificulties with the reception. I hope you will give us another chance to earn your business. Please feel free to contact me anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.