We exchanged our Marriott timeshare for a week at this resort. We stayed in a two-bedroom "Oak Creek Gold" unit. There were two adult couples and we had plenty of room and were comfortable. The unit was clean and the housekeeping was sufficient. Towels are exchanged and garbage is removed daily. The unit and furnishings were in need of some updating. We've stayed in other timeshares that are considerably more upscale, but again, we were not unhappy.
The resort is in a great location and the grounds are extensive and well maintained. As mentioned in other reviews, there is much road construction going on directly in front of the resort and in both directions. Noise isn't really a problem, but walking to places outside the resort through the red dirt and blinking traffic cones isn't too enjoyable and is somewhat dangerous. I was told the roadwork is in its third year with another year to go.
Onsite restaurants are very good. The pools are nice as well. The adult pool during our stay was somewhat crowded so we used the kids pool which we had pretty much to ourselves most of the time. For some unknown reason, the pool bar at the adult pool was never open during our stay from Saturday to Saturday. You can, however, order drinks from the inside bar for delivery to either pool.
The staff was very nice and the two ladies working the concierge desk were very friendly and helpful. There is no internet service in the rooms even if you read otherwise. There's a couple of computers down in their lobby for guest usage. That's something they need to work on. I didn't find parking to be a big problem as other reviewers have stated.
This is a timeshare property and they will call you about a presentation. My wife found that person to be quite rude, but fortunately they only called once after being firmly told we weren't interested. Being hassled by timeshare salespeople is often a given in these types of accomodations. Too bad.
All in all, it was a great vacation. We took the Pink Jeep Tour, went Grand Canyon rafting, and did many other activities - this resort was a fine place in which to return. Again, it could stand some unit updating, but we had no serious complaints or issues that were within the control of Los Abrigados.












