We stayed here on an exchange through RCI for 10 days before going on to the Grand Canyon.
Although check in was a bit rushed and unusually uninformative we thoroughly enjoyed our stay.
We didn't take the presentation as we have done them before and just couldn't be bothered to be honest. Have to say the guest services person was a bit pushy and seemed very put out by this. Also have to say that at every non official info centre in Sedona they try to get you to take a presentation somewhere as they are all on commission. Go to the official Chamber of Commerce places they are more informative any way.
The room was a 2 bed Jerome and we would have preferred the one queen but we managed.
The grounds are excellently maintained, pools clean. Most days we breakfasted on the balcony and watched the humming birds.
Parking is a bit tricky but not impossible. Restaurants are excellent and the shopping centre has 3 others which are also excellent. Sedona also has plenty of choices.
Unfortunately we were not informed about the extensive roadworks currently going on in Sedona whic h were right outside the entrance.
However all in all we had an enjoyable experience and would go there again.

We did this on a timeshare swap during the Christmas season where it was crowded because of the Christmas exhibits. I felt like we were sharing the resort with the world. On the good side, the restaurants on the property are fabulous. The spa was nice, too.
On the not so great side, the rooms were a great disappointment. Even though it was said to be remodeled, I think they need to go back to the drawing board. The bathroom was atrocious, and the shower faucets and plumbing need some improvement. Although the unit was clean, the one bedroom suite was small for what I expected. My daughter slept on the sofa in the living room, and it wasn't all that comfortable for her, and she weighed about 100 lbs. There was no oven, and when we arrived, our toaster oven was broken. The staff replaced it immediately, but it doesn't seem like these people really care what you think of their property. They all seem to act as if these are luxury condos, and they are not. I think they are living on an old reputation for being a 5 star, and I really don't consider this a 5 star hotel. We would never stay here again because as a Marriott timeshare holder, I am used to better quality in the rooms, but we would go back to the restaurants.

This spa was nice enough and were able to arrange for all my needs via our wonderful concierge at the B&B we stayed at. The "waiting room" was several long hallways away from the room were I actually had my massage. The gentleman who did the massage was very nice and very talkative something I don't enjoy during my massages. He also used more pressure than was necessary but it is my fault for not asking him to soften his touch. The women's locker area provided no privacy unless you locked yourself in a stall and they seem to be highly protective of their towels. I know this all sounds very negative but in fact it was not a negative experience at all. The staff was very friendly and it is a great location if you want to be near a lovely shopping plaza where we enjoyed lunch and some great window shopping.

The grounds are immaculate - quite pretty. It was great to see a pool just for kids (sure wish that the resort would request that all kids use that pool rather than the main one). The creek park, tennis and bocce ball courts, and kids play area is one of the best I've seen at a timeshare resort. Very quiet resort too. Right now, the construction with the new round a bouts and all at the Y is making it really difficult to get in and out of the resort. The resort sits back far enough that we couldn't hear any of it - even when we were at the pool or pool bar. GREAT spa, one of the best. Now to the rooms - looks like they updated the living and kitchen/dining areas along with drapes, furniture, etc. They're going to need to put in flat screen TV's soon! The bedroom and bathroom were from the 70's era. Great mattress and nice drapes/comforter and pillows by my oh my were the furnishings OLD and the carpet was thin like a really old outdoor type carpet...felt gritty on the feet. The bathroom vanity and shower are the originals of 20+ years ago and in dire dire dire (did I say dire!?!) need of updating. It wouldn't take much and we can't figure out why it hasn't been done. We are owners there - inherited the timeshare from family who are original owners. We own other timeshares and I would not put this in the same category as an RCI Gold Crown nor 4 star resort --- only because of the rooms. Otherwise, everything else would be. BEWARE!!!! do not get a ground floor unit!!!!! You'll hear the people above with every single foot step. There was a couple above us and we couldn't figure out for the life of us what the heck they were doing walking back and forth all night it seemed like. Finally, we had to call them and ask them to walk a little lighter in their step and they did. Our unit was E-135 lovely end unit, one bedroom Jerome and looking out on lawn. Some units look over parking lots - that didn't look so good. Yes, parking is at a premium if you try for a space after 7pm. But hey, the walk is pretty through the complex. This resort is located so that you can pretty much park your car and walk to wonderful restaurants, the uptown central part, or take the Trolley. We used our car only to go to the hiking spots which of course are THE REASON to come and enjoy Sedona.