My husband and I stayed at the Grand Canyon the night before and drove to Sedona. We arrived after a long travel at 2:30. Not knowing the check in time was 3pm, we attempted to check in. We were met with attitude from the front desk stating they had rules and our room would not be ready until 3pm. and it might not be ready then only if we were lucky. If it were not for my parents being with us we would not have tolerated the attitude of the front desk acting like they were doing us a favor by expediting our room so that it would be ready ON TIME! I would have found somewhere else to stay. I unfortantely do not know the name of the semi-retired woman at the front desk but needless to say I do not tolerate hotels that pride themselves on customer service and then allow their employeesto treat their guests in such a way to make you feel as though your time is worth nothing. Adivce. Do NOT try and check in early and for heaven's sake don't expect to get checkin on time unless you are lucky. Stay at the Hyatt.












