This is really a two and a half star rating.
I am perplexed as to why this tiny motel rates as high as it does. No doubt, the location is good -- right in the uptown neighborhood. But unless you plan to do nothing in Sedona but drink prickly pear margaritas at the Cowboy Club and take a Pink Jeep tour, you pretty much have to have a car anyway, so the "good" location only means navigating through that crowded, tourist trap part of town in your vehicle.
The greeting by Anne on our arrival was great! She is very friendly, outgoing, and eager to engage her guests. Honestly, this initial 30 seconds was the bright spot of our stay. She showed us some highlights of the town on the generic tourist map, which was fine. At that point we indicated we would want to do some hiking. This would have been the perfect time for her to mention to us that many hiking locations require a Red Rock (or other) parking pass, and where to get said pass. (We later drove 6 miles on a dirt road only to find that that particular hike required a pass. We hadn't purchased one and ended up rolling the dice and hoping not to get ticketed.)
After getting old school keys -- haven't seen those in a while and are not the safest -- we went to our room. Immediately I was struck by an overwhelming smell of rubber or vinyl or something. It was strong. Eventually I identified the smell as a brand new shower curtain. Brand new shower curtain is good. Zero ventilation and asphyxiation by vinyl fumes is bad.
We love to stay in small motels (Austin Motel, Blue Swallow, etc.) and know what to expect from a motel built in that era. However, this motel room had no charm, no cute quirkiness, no personality whatsoever. In fact, the cinder block walls and lack of color were down right dreary. The room did have a flat screen TV and fridge (and also a microwave, which we did not use). There was no safe. Even though it was minimalistic and technically clean, it FELT dirty, if you know what I mean.
Our first night was spent utterly sleepless -- both of us. I felt itchy all night (have no idea if it was the sheets or what) and my boyfriend said the AC unit kept him up. The room felt stuffy even with the AC going -- again, zero ventilation. The second night was better, but perhaps only because I was running on no sleep and had hiked over 10 miles that day. For the record neither of us noticed particular noise from the street, other guests, or garbage trucks.
On our second afternoon, Anne knocked on the door and proceeded to tell my boyfriend that his card had only been charged for one night instead of two. This was incorrect, and my boyfriend had to go down to the office with his receipt. Not a huge deal, and it seemed to be cleared up quickly, but a strange disruption nonetheless.
As a plus, the evening receptionist (not Anne) was very helpful when my boyfriend went to the office looking for a bag to put some ice in for my sore knee.
Something to keep in mind -- we decided to book this hotel knowing that it didn't have a pool, and we missed it after hiking most of the day.
To be honest, I'm surprised we actually stayed two nights. For our third, we moved to the other end of town to a chain motel. I hate to recommend a chain and like to support local, small businesses as much as possible (my boyfriend and I both have small businesses). However, the chain offered more comfortable rooms with more personality (hard to believe, I know), a pool, AND was noticeably cheaper.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.