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“Great staff for our romantic getaway” 5 of 5 stars
Review of Sedona Rouge Hotel and Spa

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Sedona Rouge Hotel and Spa
4.0 of 5 Hotel   |   2250 West Highway 89A, Sedona, AZ 86336   |  
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Broken Arrow Adventure
Ranked #24 of 48 Hotels in Sedona
GreenLeadersSilver level
Peoria, Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great staff for our romantic getaway”
5 of 5 stars Reviewed November 4, 2013

We stayed at the Sedona Rouge for our first anniversary in July 2013. We booked one of the spa suites, and it was fabulous. The room was very large. It had a jacuzzi tub in the main living area and ample space. It didn't have a great view, but frosted windows covered up what would have otherwise been a view of the grocery store and parking lot. The bed was comfortable, the bathroom was sizable, etc. Basically it was as great as a suite is expected to be. The staff is what makes this resort stand apart from others though. We mentioned in our online booking that we were celebrating an anniversary, and upon check-in we were told "happy anniversary" by the front desk staff, and champagne and chocolate covered strawberries awaited us in our room. They were unbelievably accommodating and polite. I would highly recommend this resort to anyone for a casual getaway or a couple celebrating an occasion.

Room Tip: The suites in the spa area were very quiet. We didn't hear another guest in there during our en...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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944 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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Avoca, Iowa
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 3, 2013

This was my first time in Sedona. This hotel was nice and the rooms were comfy. We were not in our room much, or for that matter at the hotel, because we were out hiking or checking out the town. What I did like is that it is right across the street from a Safeway. We picked up breakfast there before we went out hiking(much cheaper than going out), and picked up snacks. Most of our hikes were out in this direction, so we didn't have to mess with a lot of traffic getting to our hiking points or getting back to the hotel. The hotel has a roof top deck that was nice to sit out on. The pool adequate(we only went there once during our stay) We didn't eat at the restaurant that was on site. It was nice to come back to the hotel and know there was a very comfortable bed waiting after a long day of hiking.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 3, 2013

I stayed just one night and had gone for a top floor room with a lovely view and didn't regret paying extra. The rooms are around an open courtyard which gives it a bit of a motel feel but the room was very nice, breakfast great and room service dinner was prompt and good quality. There seems to be a few complaints about the resort fee of $19 but it was obvious to me when I booked so I didn't have an issue but a guy who was checking out when I did obviously did. Maybe best to do away with it and include it more directly in the price to avoid all the antagonism. The pool liked nice but I didn't use it. The spa was extremely good with great variety and quality of treatments. The location is central to town which I liked although I see other reviewers complaining - maybe they ought to do more research before booking? I got what I expected.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 31, 2013

3 stars might be a little harsh...but is is compared to my expectation.

The room was adequate and the bed very comfy. However, I did expect more of a resort feel, and as others have written, this is a hotel on the corner of a busy street. Having said that, the benefit was it was close to many of the things we wanted to see/do.

The pool does not have bar service, which was a bummer as after our days of hiking we wanted to sit in the sun and be served! The roof top deck was nice - we went to Safeway next door to grab Starbucks coffee/food and then ate on the deck for breakfast. Nice.

All in all a good hotel and I would have rated higher if my expectations were that of just a regular hotel.

Room Tip: Our room was very dark - ask for same side as the roof top deck.
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 30, 2013

This was my first time in Sedona. We originally booked at another hotel but that was not a very good place and ended up moving here. We enjoyed and would definitely stay again. Rooms were clean and I actually liked that this was located next to Safeway where we would pick up sandwiches, nuts, water, etc... before our long hikes for the day. Good location, good staff... would have loved to use the top floor rooftop with the outdoor fireplace but just did not have time.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 29, 2013

Subject: Sedona Rouge Hotel and Spa
Location: Sedona, Arizona, United States, North America
Title: Sedona is Beautiful, this hotel needs to get it's act together
ID#: 182588950

While this hotel bills itself as a high-end spa/hotel, it is average. When checking in, no one explains the "perks" of the resort fee, you have to discover them by yourself. The rooms are nice, but the air conditioning could not be controlled once it turned on. The restaurant was great--good service and excellent food. Checkout was a nightmare. We were two parties of two and our bills were wrong. It took much longer than it should have to resolve the problems. This is not what one expects from a top rated property.

Sedona is gorgeous this time of year. This hotel needs to get its act together.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 29, 2013

This hotel shouldn't be rated with 4 & 1/2 stars. The picture on their website is not what our room looked like and we paid for a premium room at $250/night. Hook to hold up towel outside shower was broken off wall leaving a hole....never fixed. Shower so small could barely fit into it. Water floods the bathroom floor while your in shower. Rug was torn in the lobby. Dirty rugs hanging on corridor walls. The quality of the food in the restaurant was also unsatisfactory. It was our 19 year wedding anniversary and we wanted something special. We were so disappointed we left the following am and they charged us an early cancellation fee of $50 even after expressing the issues stated above. Very poor customer service.

Room Tip: Don't waste your money.
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ed_conwayCornvilleAZ, General Manager at Sedona Rouge Hotel and Spa, responded to this review, January 13, 2014
Dear John,
I would like to research your stay,
please email at econway@sedonarouge.com or call my direct line 928 340 5304

Sincerely,
Ed Conway
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sedona Rouge Hotel and Spa

Address: 2250 West Highway 89A, Sedona, AZ 86336
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sedona
#3 Business Hotel in Sedona
#4 Spa Hotel in Sedona
#4 Luxury Hotel in Sedona
#13 Family Hotel in Sedona
#17 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sedona Rouge Hotel and Spa 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Sedona Rouge Hotel Sedona

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