My wife and I went to dinner here in December to check things out. "Mary" (hostest) was a little "chilly" with us. Someone wrote earlier that she needed customer service training and, in my opinion, she still does.
The December meal was excellent, along with the table service.
In February I had a group dinner here (16 people at $100 per or so).
There was a lot of back and forth prior to, setting up the menu and so forth. At one point Mary called us asking for another credit card for the deposit. Then she called again, saying there was a problem with that card, requesting yet a third card.
(All of these cards have high limits and no balances).
I knew something was wrong, and it seems that the credit card machine at the restaurant was on the fritz yet it never dawned on Mary that it could be their problem!
The night of the dinner, all went way beyond expectations. Outstanding in every sense of the word.
When I left I said goodbye to Mary. She was most gracious.
Okay, so I think that Mary might be a bit overwhelmed at her job, so I will cut her some slack. Also, when I left, I noticed she was eating her dinner. She should probably eat before she starts work, not after.
Would I go back, yes. No doubt. And, I would recommend this restaurant to anyone who wants a great meal. But I would caution them about dealing with Mary.






