We were looking for a place to stay one night while we were on the road and we found this property on TripAdvisor. They were advertising a special offer that was very attractive, especially for such a nice location! It was "$49 a night, valid any day of the week." We decide to call the property to see if they had rooms and to verify that the special offer was valid. The guy who picked up said hat they did have rooms BUT that their rate for the night was $59. We figured there was some confusion and that maybe the front desk guy didn't know that the hotel was advertising this offer.
When we arrived, the first thing we noticed was a sign hat said "$49 rooms." We went to the front desk and asked about the special offer and the guy said "we are not responsible what TripAdvisor advertises. The $49 is a weekday rate and $59 is our weekend rate. That's what it is all the time." I'm writing this review to inform the management of this property that this information is completely false. Properties are TripAdvisor have COMPLETE control over heat is being advertised about their property! The management of this property needs to know this as well as their staff!
There were 5 of us so we actually ended up getting a room with 2 queens (and a couch) and the rate for that room was $89 (plus tax was a total of $95). Our room was fine. The furniture, especially the couch, really could use some upgrading. The only major complaint I have about our room are the towels. They had these stains that were copper colored that you could actually pick off! Eww.
Besides the experience of the false room rate advertisement and the stained towels, it was a reasonable rate for the 5 of us and if you're looking for a one night stay, this is a good spot.
- Also Known As:
- Sedona Village Hotel Sedona
- Sedona Village Hotel
- Reservation Options:
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