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“Great Time Share” 5 of 5 stars
Review of Hyatt Pinon Pointe

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Hyatt Pinon Pointe
3.5 of 5 Resort   |   1 North Highway 89a, Sedona, AZ 86336   |  
Hotel amenities
Ranked #22 of 46 Hotels in Sedona
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Great Time Share”
5 of 5 stars Reviewed January 12, 2013

Other then the staff being somewhat clueless - it was an excellent stay - right in the middle of everything. Rooms were a good size and facility was great. One of the best time shares of many we've been to.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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584 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Santa Barbara, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 9, 2013

This used to be such a gem! Unfortunately since transitioning to a timeshare property, the quality of this hotel has nose-dived. We stayed in a 2br suite and had to sleep with pillows over our ears. The amount of loud guests in their 20's and 30's was disproportionate compared to prior visits to say the least. The floors vere very dirty and we wore shoes indoors to keep our feet from turning black. Just the general cleanliness of the property was low compared to past stays. Annoyingly, the staff seemed like they would prefer to socialize with each other rather than assist guests. Althought they were more helpful at checkout. There aren't many hotel type amenities such as breakfast or coffee or hospitality from the staff at the property because it is a timeshare and the warmness of the place has certainly gone. On a positive side, the pool looked nice and clean, but we didn't swim because of the low temperatures, it would probably be nice in April or May. I suppose the old addage of "you get what you pay for" is true, but overall we were still expecting a bit more.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 8, 2013

Not all places in Sedona allow children. However, Hyatt Pinon Pointe does and had reasonable rates and availability upon short notice. We stayed in a studio on the ground floor, which was dark and a bit cramped. If you are not going to spend much time in the room, the studio for 2-3 people would be fine (there's a mini-sofabed). Otherwise, book the larger rooms and ask for a higher floor.

Because this is a timeshare hotel, there aren't many amenities. It lacks the welcoming feel you get at other Hyatt hotels. The lobby, upon check-in, was quiet and deserted but had 4 employees sitting around (2 concierge) with nothing to do. No coffee, cookies, and no complimentary breakfast. There is a Starbucks and Wildflower Bread Co. restaurant on the property, and could be a pleasant walk to when the weather is fine. But in the winter, I recommend packing some breads and fruit and using the kitchenette in the hotel room to prepare breakfast. There is complimentary coffee in the room.

Am glad that I brought a pair of slippers, because the floors were filthy. We weren't sure if the carpet or tile was the culprit, but the bottoms of our feet were black when you walk barefooted.

The location is great and close to many restaurants, shops and places to book tours. Overall, this hotel was adequate but not comfortable nor memorable enough for me to return to. Would be open to trying another hotel next time in Sedona.

Room Tip: Studios on the ground floor were dark. Choose a room on a higher floor for more light and better vi...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 1, 2013

We stayed two nights at Hyatt. Our studio apartment was quite a big hotel room in European standards. There was a nice pool area, which we didn't visit due to temperature and e.g. Wildflower Bread Co was part of the complex and had very good breakfast and lunch options. Only negative thing was a slightly poor noise insulation between the rooms.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

1br was perfect for our family of four. Hotel is well located and has great views of the rocks. Friendly service. Nice pool and rec area. Would stay here again. A bargain at only about $200/night. Hotel in process of going timeshare, so might not be available for rentals much longer.

Stayed December 2012, traveled with family
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Washington DC, District of Columbia
Top Contributor
120 reviews 120 reviews
42 hotel reviews
Reviews in 53 cities Reviews in 53 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed December 6, 2012 via mobile

This hotel wax fantastic it's right in the middle of everything and if you get a room with a view BOY do they mean view, well worth it. My husband and I stayed in a studio and it was the perfect size for us and was really nice too! Also you get A 10% discount at slot if restaurants. When you check in they ask if you want to do the timeshare tour and if you go you get money so would be worth it if you have the time and know how to say no. We didn't have time so opted out!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mobile, Alabama
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 24, 2012

We recently used our Interval International time share exchange to stay at they Hyatt Pinon Pointe in Sedona and much like our home Marriott time share, it was very nice and very comfortable. It is designed just a bit differently from the Marrriott's with the second BR more separate from the main living area, but that was just fine for our married sons and their wives! With one couple in the single side and one on the sofa, the space was quite accomodating. I was a little worried about the pull-out sofa for one of our sons' but his wife said it was the most comfortable sofa bed she ever slept on! It was quite firm and not at all saggy which is something to say about a sofa bed!
The Activity Center was very nice and if you have little children, they have a great play room adjoining the larger lounge area (pool table, TV, couches and nice fireplace). The pool area, hot tubs, ping pong table adjoin the center and there are ice machines and washers there as well.
The unit's kitchen was nicely stocked and we only had to buy two large foil pans to manage our Thanksgiving Dinner! We did do a lot of washing to have the right utensils, but that was certainly manageable. Our family was so happy to be able to celebrate Thanksgiving with our very traditional meal at the Hyatt. The table in the unit is very large with a bench seat that would hold at least 6 people plus 3 chairs so it was quite functional for a holiday meal.
The staff was very helpful, even on Thanksgiving Day they responded very quickly to our needs. The resort is located at the top of a hill next to 'uptown' Sedona and you can catch the Trolley at the Pinon Point shops next door to the resort (along with Starbucks, an ice cream shop, a grill, and a bakery). Very convenient location at the intersection of 89A and 179, easy to get everywhere. Our unit was right across from gas grills and a gas fire pit that was lit every night and we enjoyed our steaks on the grill and a glass of wine at the fire pit in the evening. It was a lovely view from there!
We would highly recommend the Hyatt for a family vacation!

Room Tip: Higher floors have better views. Some of the lower units actually face walls. Ours was perfect on...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Pinon Pointe

Address: 1 North Highway 89a, Sedona, AZ 86336
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Sedona
#7 Family Hotel in Sedona
#21 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Pinon Pointe 3.5*
Number of rooms: 109
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Also Known As:
Hyatt Pinon Pointe Hotel Sedona
Hyatt Hotel Sedona
Hyatt Hotel Pinon Pointe
Sedona Hyatt

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