Sedona Pines Resort rests in Red Rock country, a hikers/cyclists paradise. Plenty of trails to explore not to mention the four local (healing) vortex. Sedona Pines is located approximately 10 minutes west of downtown Sedona on HWY 89-A. Just far enough out of town to take in some R&R but close enough to shops, malls, grocery outlets (two natural/organic retailers in town), gallieries and exhibits. The accommodations at Sedona Pines is unique --- each unit is a stand alone Park Model unit (400 sq. ft) with a comfortable size deck. Each unit has a charcoal BBQ for your grilling pleasure. If charcoal is too much work, there are propane BBQ located about the property (depending were your unit is located, you may have a bit of a hike). Each Park Model is a 1 bedroom/bath unit which is well furnished and equiped (complete with A/C). The bed is very comfortable and the galley-style kitchen is adequate (well equiped). Two bedroom units are available however they consist of two detached Park Models connected by a common deck. The property is spotless, well maintained and groomed. Recycling is encouraged thus reducing the Resorts enviro footprint. Resort amenities include a fairly large central pool with spa, a small fitness centre (Universal weight machine with aerobic bikes), an adult-only "lagoon-style" hot tub spa (spent most of our time soaking here!), free laundary area (abundant washers and dryers) complete with its own hot tub spa (what better way to wait for the clothes to dry!) and miniature golf course. There is a onsite restaurant/bistro but we did not venture in to sample the cuisine (I shall default to the other reviews on this one). For those RVing, there are several hook-up sites available. There are daily scheduled activities for those interested as well as you can book one of many excursions at the office (if you're into trains, the Verde Canyon Railway is recommended. If a trip to Jerome Ghost Town is on your list, suggest you do so during the week (Monday-Thursday) as the weekend is a "zoo". Wine high on the list, try the three wineries located nearby). During our stay, the demographic trend was towards an adult - mature adult mix which made for quiet evenings. If you are looking for a R&R home base from which to explore Sedona, the Pines may satisfy your needs.
- Official Description (provided by the hotel):
- We take our reputation very seriously and strive to ensure our customers are satisfied. We evaluate and respond to every written complaint that we receive. Unfortunately, it is impossible to police the internet for every inaccurate, incomplete, or unfair comment about Sedona Pines. For example, the Better Business Bureau of Central, Northern, and Western Arizona (“BBB”) publishes an “F” rating for Sedona Pines. However, Sedona Pines is not a member of the BBB. The BBB bases its ratings on its own criteria, which may not include accurate information about the companies it is “rating.” Sedona Pines has tried to work with the BBB to ensure it has accurate information, but the BBB has resisted our efforts. Sedona Pines provided the following information to the BBB. We come in contact with 64,000 consumers per year and according to the BBB, Sedona Pines had 39 complaints over the past three years. This is an average of one complaint for every 4,923 consumer we come in contact with, or a .0002% complaint percentage. We do not understand how a 99+% consumer satisfaction rating can result in an “F” BBB rating. This satisfaction rating does not even take into account the merits of the 39 complaints, how, they were resolved, or whether the consumer was ultimately satisfied. There are other resorts with a much larger number of complaints with the BBB that receive an “A+” rating. Perhaps their rating has something to do with their membership in the BBB? Other branches of the Better Business Bureau have run onto trouble for their conduct. Please consider this information before drawing conclusions about Sedona Pines based on the BBB’s rating. ... more less
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- Also Known As:
- Sedona Pines Hotel Sedona