We selected this resort (we rent and do not own timeshares) for its proximity to family who live in Phoenix area and Flagstaff.
+Free standing manufactured 'cabins' seemed to give us a sense of personal space
+Our particular unit appeared to be one recently re-done as I noticed our windows had blinds (not draperies), the outside doors had built-in blinds (not draperies) and our kitchen countertops were Corian
+Free standing also seemed to reduce outside noise, but we were there during a quiet time so I don't know if this is true or just my imagination
+Compact; good use of space
+Very nice deck of our own with patio furniture
-BE AWARE SECOND BEDROOM IS NOT ATTACHED TO THE CASITA; IT IS ACROSS THE DECK WITH ITS OWN OUTSIDE ENTRANCE
-While the designers made very good use of the limited space in the casita it remains VERY small and I would not recommend this property for anyone who requres the use of a wheelchair, walker or is a very large person
+Well stocked with pots/pans/utensils/etc. I like to cook rather than dine out; found everything I needed to prepare meals
-The microwave is also a convection oven unit; there is no traditional oven -- only this unit. Took a bit of getting used to
-Very narrow (if the dishwasher or fridge is open, you can't get through to the bedroom)
+/-Dining area small but adequate when we had another couple join us for dinner
+Lots of little drawers and cupboards for storage
-Bedroom so small you can't keep your suitcase next to the bed; not enough room
-Lots of little drawers, etc meant I was constantly trying to remember where I put stuff
-The bed itself is close to the fridge/dishwasher -- noisy
+Whirlpool tub and shower (combo unit; not separate shower)
+Energy and water efficient
+Lots and lots of clean towels
+Actually is larger than the master bedroom; came with table and two chairs, own coffee maker and bathroom
-Is not attached to the main casita (however, this did give our guests a little more privacy, I think than if it had been attached; but if you have young children this would be a big disadvantage)
+I have a very old laptop, nonetheless the WiFi worked fine for me. No problems.
+Well maintained; we always saw folks out and about cleaning the little yards around the units
+We did not use the main pool only the adult spa, but it was very clean
+Exercise room wasn't huge, but adequate and very clean
+Free mini-golf on property
+Located away from the town of Sedona so it's relatively a quiet location
-Far enough away from Sedona that you must drive everywhere
+Barbeque grill for each casita (they're charcoal and you must provide your own) however, each morning someone came by and cleaned out the ashes for us
+Trash pick up is great; just put your bag on the deck and someone whisks it away each morning
+/- Restaurant on the property which looked good but pricey
++Very friendly and helpful staff
Overall, this was not the most luxurious timeshare we've ever rented but it was adequate. For our purposes, it was conveniently located for family to visit us. We prefer to be in a more 'out of the way' location and not in the thick of things, so this was a bonus to us as well.
If you want to go on a vacation where you lounge-about indoors in luxury, this isn't the place. The casitas are cozy, quaint and VERY small -- but we like being outdoors anyway so it was fine for us.
- Official Description (provided by the hotel):
- We take our reputation very seriously and strive to ensure our customers are satisfied. We evaluate and respond to every written complaint that we receive. Unfortunately, it is impossible to police the internet for every inaccurate, incomplete, or unfair comment about Sedona Pines. For example, the Better Business Bureau of Central, Northern, and Western Arizona (“BBB”) publishes an “F” rating for Sedona Pines. However, Sedona Pines is not a member of the BBB. The BBB bases its ratings on its own criteria, which may not include accurate information about the companies it is “rating.” Sedona Pines has tried to work with the BBB to ensure it has accurate information, but the BBB has resisted our efforts. Sedona Pines provided the following information to the BBB. We come in contact with 64,000 consumers per year and according to the BBB, Sedona Pines had 39 complaints over the past three years. This is an average of one complaint for every 4,923 consumer we come in contact with, or a .0002% complaint percentage. We do not understand how a 99+% consumer satisfaction rating can result in an “F” BBB rating. This satisfaction rating does not even take into account the merits of the 39 complaints, how, they were resolved, or whether the consumer was ultimately satisfied. There are other resorts with a much larger number of complaints with the BBB that receive an “A+” rating. Perhaps their rating has something to do with their membership in the BBB? Other branches of the Better Business Bureau have run onto trouble for their conduct. Please consider this information before drawing conclusions about Sedona Pines based on the BBB’s rating. ... more less
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- Also Known As:
- Sedona Pines Hotel Sedona