I booked my stay on line through one of the travel sites. I got a decent price and was excited to see Sedona. I do have to say the hotel is very close to town, you can walk it, maybe 1/2 mile. We arrived early and inquired about early check in. Normal check in is at 4pm, they said like they were doing me a huge favor to check with them at 2:30. At 2:30, we checked and they said check in is at 4 but would call if room was ready. Well, at 4 my room was finally ready. So, if you are going up for a Saturday stay, this may not be your place if you would like to get in your room, get settled, have some pool time, and enjoy Sedona. A Motel 6 would have been similar in that this place just became a place to sleep by not allowing guests to check in before 4. Ironically, the maid was at the door by 8:30 Sunday morning, so I wonder how it would take till 4 anyhow?
While waiting, we decided to walk the resort. It has no view and is down in a valley sheltered by trees. There are timeshare solicitors all around, it felt similar to being in Mexico in that aspect. They are very pushy trying to get you to sign up for a "tour". The pool was less than impressive, small and just kind of depressing looking. Fed up, we just went to Sedona to shop. The town is beautiful, there are places with views and I wished I could have just cancelled my reservation and gone to a place where I could relax and not be pressured for timeshare. Great shops, nice people, stunning views.
Upon check in, the room was ok. It was clean but the blinds did little to keep light out in the morning. Small room, 13" TV, no closet but a small armoire. Had dinner there in main restaurant, food is excellent and service is great. Sports bar there is kind of strange, waitress shift ended, charged drinks and paid tip cash as courtesy, we believe she kept tip so she did not have to share with bar tender and rest of staff gave bad service thinking we did not tip. The omlette bar in the morning is pretty bad, do not reccommend breakfast there...no butter on toast, over cooked bacon, and seasoned potatoes that were all small, dry and you could crack a tooth on. Did I say all that and it was way over priced??
Find a place out of a valley with a view and a nice open pool, where they will let you get settled sometime before 4 and not try to sell you a timeshare every few minutes. This place does not match up with why people go to Sedona.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.