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“Nice family stay” 4 of 5 stars
Review of Sedona Summit Resort

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Sedona Summit Resort
3.0 of 5 Resort   |   4055 Navoti Drive, Sedona, AZ 86336   |  
Hotel amenities
Ranked #24 of 46 Hotels in Sedona
Scottsdale, AZ
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
50 helpful votes 50 helpful votes
“Nice family stay”
4 of 5 stars Reviewed July 16, 2013

We stayed there for 3 nights. This is a nice timeshare resort, so its suites are well equipped for a family stay. Our 1-bedroom unit was small, but nicely decorated. It had an efficiency kitchen with a full-size fridge and stove, a dishwasher which fit under the sink (i.e. shorter than normal), but worked oK, other small appliances, and a set of dishes for 4 people. The living room looks nice, with wood and fake-leather furniture, although when the sleeper sofa is opened up, there is no room to walk around it. There is a number of closets to stow away luggage. One of the closets has stacked up washer and dryer.

Sleeping on the sofa bed was not so comfortable, but passable. The bed linens were very clean. The bedroom is also small, but there is some room around the bed to walk around. It also has nice wood furniture, and a chair, which looks nice, but is not comfortable. The bed has a new mattress, but felt a little firm for me. Both the living room and the bedroom have large flat-screen TVs, with a decent assortment of channels, plus HBO (though it was hard to correlate the shows on HBO to the listings in the schedule booklet in the room).

The bathroom is the most spacious room in the suite - it has a large 2-person aerating tub, a large shower, and a separate room for a toilet. The marble floor gives it a sense of opulence, as do thick and fluffy towels, some of which hang on the towel racks, while others are rolled up.

There are reminders that this is a timeshare, which takes every opportunity to separate you from your money - there is a sign that missing pool towels would be charged at $25 to the room, and there should be 4 of them in our room. We found only 3 when we checked in, but did not see this sign until the last day, which gave me a minor worry - there was no checklist to go over when we checked in or out, so we I had no idea if they would try to charge me for anything else that was supposedly in the room. It worked out at the end - when I mentioned this to the front desk agent, she said that they had a shortage of pool towels and the rooms were given fewer numbers - this would have been fine if they marked up this sign with the correct number of towels.

The front desk (and the nearby visitor center, also staffed by the resort) push 2 primary activities - the jeep tours and helicopter rides. I know helicopter rides are expensive (and here a 15 minute ride costs $100 per person), but the hotel staff talk to all visitors as if they have $100 bills growing on the trees - "So have you booked your helicopter ride yet?". I don't feel like getting into a conversation with them that I have better ways to spend $400 then to take my family on a 15-minute tour. The jeep tours, equally overpriced ($60 for a 2-hr short tour or around $100 for a longer one) are pushed with equal tenacity by the hotel staff. I can't help but feel that the hotel (or its parent company, which owns another 3 or more large resorts in Sedona) are getting a significant kick-back from this arrangement.

Another niggle - our fancy aerating bath tub kept turning on at random times, as if having a mind of its own, and waking or startling us each time it did so. Eventually, I shut off the breaker for it, but not before it woke up my wife in the middle of her nap.

Still, all in all this was a nice, comfortable stay in a place with great views. I would come here again, given a chance.

Room Tip: No elevators - if carrying luggage is a problem, ask for a room on the ground floor.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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947 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
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English first
Mequon, Wisconsin
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 16, 2013

I loved our visit to Sedona and the Summit was a great place to stay....the rooms were clean...the resort had plenty for our daughter to do....pools and activities....it was quiet yet close to amenities....the only thing I did not enjoy is because we were not interested in doing a timeshare tour I felt they were a bit rude to us at the desk....we own a timeshare already and just cant afford another one....we just wanted to enjoy the resort exchange and enjoy Sedona...otherwise...great place and would visit again....so much to do and not enough time.

Room Tip: Even the sleeper sofa was comfortable...probably the best one we have ever slept on. Not lumpy at al...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Santa Ana, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2013

We did a timeshare exchange at Sedona Summit the last week of June 2013 and had a wonderful stay. Our room, bldg. 38 room 328 was downstairs with two bedrooms, two baths, two patios, full kitchen and laundry. The kitchen was well stocked with kitchen utensils which we appreciated because we cooked every day. The only exception were the kitchen knives. In hindsight, I should have called for replacements right away, because anything else we asked for was supplied immediately. One night I needed an additional pan for cooking, and a new pan arrived at our door in minutes. In addition, if we needed more garbage bags, paper towels, toilet paper a visit to the front desk would get us restocked. On a week stay Friday to Friday expect housekeeping one time on Tuesday. The set up of the room is great for keeping things organized when you are traveling with a lot of people. On each side of our kingsize bed was a closet and drawers in addition to other storage in the room. Both bathrooms had a jacuzzi tub and walk in shower with a separate toilet. The laundry area had a stacked washer and dryer with a drop down ironing board. There was also an entry way closet for more storage. We spent a lot of time on the patio and enjoyed it very much even though we did not have a panoramic view the surrounding grounds were very pretty. We never used the outdoor grills, but we could see them from our patio and many people did utilize them. The furniture in the living room did not match the quality of furnishing in the rest of the unit. The chairs were showing wear and there was a stain on the big indoor dining table. The sofa bed was not very comfortable, so we used the couch and padded bench in the living room for additional sleeping. Even though the property is a short way from central Sedona, this was not a problem because all the grocery stores were out this direction and several of the day trips we took were easily accessible from this location. We did not pay for internet and as many reviewers have already mentioned the fact that you have to pay for it is a downside to staying here. We were able to access ATT wireless intermittently on our cell phones, but it was problematic and if this is a high priority for you this may not be the location for you. We managed to skip the timeshare pressure by not going to the concierge desk upon arrival. They did call to let me know that we had not picked up our free gift, but no other attempt was made to have us attend a timeshare presentation. I was lucky to get Nancy at check-in and check-out. I appreciated her friendliness and helpfulness. All in all it was a great stay and we would consider staying there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 14, 2013

I stayed for 3 nights at the Sedona summit over 4th July weekend. I am a property owner so I didn't have to sit through any timeshare presentations or tours. I stayed in a 1 bedroom studio which was adequate, the bathroom was large, but there is no tub. There is a full size fridge, but the rest of the kitchen is pretty small. There is an adults only pool which is very nice and quiet. The concierge was very poor and they seemed bothered by me when I asked for information about local hiking. They also didn't know if they had free wireless service in the lobby, which was surprising. And there is NO wireless on the property. Overall the property is nice and the rooms are nice, but the staff seemed relatively unprofessional and uninterested in helping out.

Room Tip: First floor with a patio
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ft. wayne in
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2013

My wife and I brought our (family from Indiana) to Sedona to stay for three day's and two nights. We chose to stay at the sedona summit as the roooms are upgraded and usually in top condition. Since our last stay they have seemed to deteriorated a little and the sidewalks, stairs and outside grounds seemed to be in need of some heavy duty cleaning, but other than that the management is very friendly, most of the rooms are with upgraded interiors and appliances and overall very homey, and will stay there again. Initially our rooms were without a view but requested a change at check-in and was granted one. would give a rating of 3.75 overall!

Room Tip: The top outside room's have a much better view
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2013

We have stayed a number of times at the Sedona Summit and will return. They do have a few things to straighten out however. Our first issue is that the Diamond Resorts International claims to be "one of the largest hospitality companies in the world" and they want to provide a "quality stay" at their resorts. We were totally shocked at check-in when we were told that to get internet service they were going to charge us $30 per device for the week. Our friend staying at the Super 8 Hotel just a mile down the street had free access to the internet. I think Diamond Resorts International needs to rethink their business plan if they want to be considered an international destination in Sedona. Free internet access should be a standard in hotels today especially when cell phone service is spotty at best. The other issue we had was finding a huge pile of dirty clothes in one of the cabinets when we were settling in. We also were missing a couple of utensils in the room. Their service in preparing the room needs to be a bit more precise when they are cleaning and preparing the suites. On the positive side, everything (other than internet service) was taken care of in a matter of minutes. Having the adult pools, plenty of gas grills and a beautiful site did provide for a very relaxing vacation.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 7, 2013

We did a timeshare exchange into the Summit. The resort is beautiful and the room and grounds were well maintained. We stayed in building 26 room 270M with a beautiful view of the red rocks from our balcony. It was a bit of a hike to the room and those with mobility problems would have difficulty managing the distance and steps. We found the view worth the effort. Many of the units would not have a good view at all. The pool and hot tubs were nice and never too crowded. We did not use the grills but they seemed to be in great shape.

We did somehow find ourselves in the lunch and learn sales pitch which started innocently enough with a meeting with the concierge and asking what we wanted to do while in Sedona and offering a discount on a jeep tour. We later found other resorts offering the same "pitch" for no cost at all. The sales was high pressure and the agent did not want to take no for an answer. To buy in at the least amount would have been 37,500 US. If you truly want to buy into the company wait until the closer offers a significantly cheaper rate, better yet skip the sales talk completely and enjoy the resort and the wonderful surroundings.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sedona Summit Resort

Address: 4055 Navoti Drive, Sedona, AZ 86336
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Sedona
#17 Family Hotel in Sedona
#19 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sedona Summit Resort 3*
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Also Known As:
Sedona Summit Hotel Sedona
Summit Sedona
Sunterra Resort Sedona Summit
Summit Resort Sedona

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