The first impression was great. Called for ice and was there in a flash. Called about internet access ($6.95 a day) and was connected to AT&T. I have an account for wi-fi with them so I was on in moments. Problem one: So slow speed I wanted to use a carrier pigeon. Stayed that way the entire eight days. Had to call AT & T everyday. After three days the front desk gave me the direct number. AT&T said it was a site problem. I did most of my online at off site places. Problem two: T.V. would quit in the middle of a show. Maintenance was prompt but no help, He said it was the local cable company even though out T.V. in the bed room never had a problem. It took four days to fix. I was told the property did not have a spare T.V.. Problem three: Behind the t.v. stand was filthy and made me wonder how much hidden dirt was in the room. To receive a discount on a train tour we agreed to go to the time share presentation. We really wanted to see what they had to offer since we travel six to eight weeks a year. Problem four: This was the hardest sales staff I have ever dealt with. After three hours of saying no to four different sales people I was out of love with Diamond Resorts. The maintenance fee for their lowest entry is almost $1200.00 dollars a year. Think of where you can go for a week for that price alone. Not counting the buy in price. I could go on for hours about what was wrong with their sales staff, but trust me stay away. Pay the extra for whatever you want to do because your time likely is worth more than the chump change they will save you. Sedona is one of the most beautiful places on earth and should be on everyone bucket list. This is a nice property just outside of town. As time shares go the staff was friendly and fast. The unit was large and fully stocked. First floor with no view was fine as we were out and about most of the time. Last problem: reading the rules after check in scared me. I was afraid to leave any trash at all in the room and made sure all kitchen utensils were washed and put away. I would like to think the maid service cleans the dishes when a guest checks out, but apparently that's not the case. So you have to trust that the previous guest cleaned the dishes instead of just licking them clean. Next time when I read such rules i'll take the time to wash everything upon arrival. P.S. this property in not handicap friendly. High curbs so you cannot dolly your luggage and a cart is not going to help. Hope you like walking long distances and climbing stairs, because this is not for those needing assistance. I would like to go back to Sedona because of it's beauty. I don't often return to the same place twice. I will look to see if there is another property around. If not I likely will stay here again. Maybe.
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- Also Known As:
- Sedona Summit Hotel Sedona
- Summit Sedona
- Sunterra Resort Sedona Summit
- Summit Resort Sedona