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“two best westerns choose this one” 5 of 5 stars
Review of BEST WESTERN PLUS Inn of Sedona

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BEST WESTERN PLUS Inn of Sedona
3.0 of 5 Hotel   |   1200 W Highway 89A, Sedona, AZ 86336-5741   |  
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Ranked #10 of 46 Hotels in Sedona
GreenLeadersBronze level
elk river idaho
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
“two best westerns choose this one”
5 of 5 stars Reviewed January 25, 2014

There are 2 Best Westerns in Sedona, Choose this one. Nicer staff, better price, incredible view, pool, hot tub, rooms and breakfast. AND A FREE SHUTTLE! Traffic is horrible in Oak creek canyon and the shuttle is the best idea ever.

Room Tip: all rooms seem wonderful
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Green Features: Use that shuttle and ask the driver for secrets. It is the best environmentally friendly practice.
  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 27, 2014
Thank you for the wonderful review. We're so happy to see you were able enjoy the amazing views and utilize our complimentary shuttle service. It was a pleasure having you as our guest. We would love to welcome you back to the lovely red rocks and hope to see you in the future.

Sincerely,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
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A TripAdvisor Member
5 of 5 stars Reviewed January 23, 2014

The property is well appointed, not fancy but comfortable. Nice buildings, befitting a Sedona resort. Breakfast was good quality,well prepared with wide selection. The staff is darn near perfect. They have time to help you with whatever you need. Always eager to please and show off there facility and area. Location is perfect and honestly provides the best views of any hotel in town. Website didn't show that.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 24, 2014
I'm happy to hear that our facility was even better than you had anticipated when you made your reservation. Our little hilltop gives us some of the best views in town. I am further pleased to know that our staff worked so hard to make sure you were taken care of. We are certainly looking forward to your next visit!

Best Regards,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Ana, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

Fantastic views, clean rooms, but mostly I was impressed with the reservations and front desk employees. Not only were they pleasant, but they went out of their way to accommodate our group of 7. I will visit again, for sure.

Room Tip: Ask for Jennifer in reservations.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 24, 2014
It is so nice to hear how well our staff treated you. We love our guests, and want you to return home with wonderful memories. We hope you can get the whole group back together, and come visit again soon!

Best Regards,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 21, 2014

We really loved the location and especially the views of the surrounding mountains from our room. The location was in West Sedona, but only 1 mile from all the shopping and eateries. We love to go up for quick get aways.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 24, 2014
I have to agree completely, our hilltop location is ideal. We are a quick drive to uptown, making it convenient without the extra congestion. I am so glad to hear you choose us for a relaxing getaway. We look forward to your next visit!

Best Regards,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott AZ, United States
1 review
3 of 5 stars Reviewed January 21, 2014

I really have liked this hotel on previous stays but this stay was unusually different. The room appointments were substandard to what I have experienced before. It didn't appear that the sheets had been changes on my bed since the last occupant because there were hairs on them when I turned the bed down. The mattress needed to be replaced also. There were not enough electrical outlets for recharging devices either. The bedside lamp emitted such a sound that I called to have it replaced. I had reserved a top tier room as I have on previous visits but this room didn't cut it. However The service was great and the staff accommodating. I would stay again since all my previous stays were great. The best thing about this hotel is the staff and the free (tips only) shuttle service within five miles of the hotel! no need to worry about parking in this congested town!! And the views are fabulous.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 24, 2014
I am so sorry to hear about the difficulties you encountered during your stay. Please know that we have reported these issues to our housekeeping and maintenance departments, who are working to resolve them. Thank you for bringing them to our attention. On the other hand, I am glad to hear that our staff was accommodating and attentive, and that you made good use of our shuttle. We want to provide the best experience possible for our guests. I hope you'll give us another try in the future, I am confident your experience will be the same or better as you've come to know over the years.

Best Regards,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 21, 2014

This was our second stay in this hotel. The standard room could be a little bigger for the price, however, the outside patio terrace made up for it. The location of the hotel affords great 360 degree views of the red rocks. Each level has a common terrace that the rooms share, complete with tables and chairs. This makes for a nice dining option, or enjoying the complimentary coffee or hot tea and cider provided in the lobby.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 24, 2014
I am sorry to hear you felt the room was a bit on the small side. I am happy, however, to hear that you spent some quality time on those terraces. There really is no better place to enjoy the amazing views and fresh air. Thank you for taking the time to review, we can’t wait for visit number 3!

Best Regards,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2014

This hotel is one of the finest I've ever had the pleasure of using. The services are wonderful and the breakfasts are delicious. You can't beat the scenery and the terrace. Thank you for such a wonderful night stay.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 21, 2014
We are pleased to see you really enjoyed your stay. Thank you for the positive review. We're happy to hear you were able to enjoy the marvelous views. We would love to welcome you back to the lovely red rocks in the future.

Best Regards,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn of Sedona

Address: 1200 W Highway 89A, Sedona, AZ 86336-5741
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sedona
#5 Business Hotel in Sedona
#6 Family Hotel in Sedona
#6 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn of Sedona 3*
Number of rooms: 110
Official Description (provided by the hotel):
With amazing views of Sedona's red rocks from Promenade Terraces; upgraded amenities including a full hot breakfast; and caring service from a great team of friendly people, this Sedona hotel will become your home away from home whenever you visit the red rocks. We love Sedona, and we want you to love it too! ... more   less 
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Also Known As:
Best Western Plus Inn Of Sedona Hotel Sedona
Best Western Hotel Sedona
Best Western Sedona
Sedona Best Western

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