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“Perfect vacation” 5 of 5 stars
Review of BEST WESTERN PLUS Inn of Sedona

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BEST WESTERN PLUS Inn of Sedona
3.0 of 5 Hotel   |   1200 W Highway 89A, Sedona, AZ 86336-5741   |  
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1,000 bonus reward points
Ranked #10 of 48 Hotels in Sedona
Certificate of Excellence
GreenLeadersBronze level
Morganton, NC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect vacation”
5 of 5 stars Reviewed November 7, 2013

Stayed at Best Western Plus Inn of Sedona October 23-27.
Perfect location just on the edge of town with fantastic views of red rocks off of back patio. Can have glass of wine and enjoy the views right outside the door. Rooms were very clean and comfortable. Absolute best part of the hotel however is the staff. Hope had excellent recommendations for our adventures each day. I had done some research and just had to ask for guidance. She was most enthusiastic about each of our quests from hiking, sightseeing and jeep tours. She gave perfect directions with maps to make it easy for us. All the staff were very helpful throughout our stay.

Room Tip: Would recommend requesting room with a view of red rocks.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 11, 2013
Thank you for the great review! We are so pleased you enjoyed your stay with us. It is an honor to know our staff made your stay even better. You've made Hope's day with your kind compliment. Please come back and see us again soon!

Safe Travels,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,989 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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English first
Sudbury, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

Very pleasant and helpful staff. The breakfast was fabulous! Great pool and hot tub. This hotel was SPOTLESS. Price was higher than other places in Arizona but comparable to other places in Sedona. We were there for our anniversary. When we entered our room, there was a bottle of wine and a card on the desk for us. Nice touch!! Would go back to this hotel again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 7, 2013
Thank you for sharing your experience with us. We are honored to have been a part of your special day! It was a pleasure having you as our guest and we hope to see you again soon!

Safe Travels,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lockport il, United States
1 review
4 of 5 stars Reviewed November 4, 2013

good stay, nice view. good breakfast ,will stay again, great for film taking pictures, very quiet, and relaxing. staff ready to help you when you need help, outside vending machines available to you, outside clean and sitting area inside clean.rooms are kept clean sight of the view very excellent of the mountains. love to stay again.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 7, 2013
We love it when our guests leave satisfied. I am delighted to hear you enjoyed your stay with us. Thank you so much for the positive review, it confirms that we are doing a good job. It was a pleasure having you as our guest!

Best Regards,

Jennifer Barraza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ, United States
1 review
5 of 5 stars Reviewed November 4, 2013

My husband is in a wheelchair and needed a raised toilet seat. The hotel could not locate one on the premises so a staff member went out and bought a new one. This is an above and beyond -- fantastic customer service!! The views from the patio from the patio were also fantastic.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 7, 2013
Thank you for the great review! I am so glad we were able to provide excellent customer service. It is always a pleasure being of service to our guests. Please come back and see us again soon!

Sincerely,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks County
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 1, 2013

We visited Sedona earlier this month and booked a reservation here. Price was high for a Best Western but it was comparable to others in the area. Nice room with a view of red rocks. I think most of their rooms have a view. When we had an issue with cleanliness in the room, the manager was very professional and quickly cleared up the situation and gave extra points in my account. I think our situation was unusual so I would stay here again. Breakfast was excellent.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 2, 2013
Thank you for taking the time to review. I am so glad to hear that when there is the occasional, unfortunate oversight, that our staff handles the issue quickly and professionally. I am further happy to hear that you enjoyed those amazing views and breakfast. We are certainly forward to your next visit, please come back soon!

Safe Travels,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 1, 2013

When I go to culturally cool places like Sedona, I will normally pick a local hotel over a chain for a more immersive experience. However, we read the great reviews on Trip Advisor for this Best Western and decided to try it out. I'm so glad we did! I really did love it! The hotel is set into a hill and designed to blend into the locale - which is totally appropriate for any building in a town where the landscape is the star attraction. The service was excellent, the staff was friendly and the room was spacious and nice. On top of that, the complementary breakfast each morning was excellent! I'd definitely go back.

Room Tip: Request a room on the top (3rd) floor.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 1, 2013
Thank you for such an awesome review! I am so glad you decided to try us. We strive to give our guests the attention you would receive at a smaller, independent hotel; it sounds like we succeeded in providing that experience for you. We can't wait for your next visit!

Safe Travels,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 31, 2013

We stayed here for 3 nights in October on the recommendation of a friend. The location of this hotel is fantastic. We were greeted by beautiful views off of our balcony every morning (we upgraded to the 3rd floor). The staff was great, and helped us to book a day trip to the grand canyon and plan where to eat, etc. The room was comfortable and we had a nice sitting area by a fireplace; breakfast was good, too.
The only things I did not like about our stay were the motel-style rooms-- we had 2 doors and 2 giant windows in our room that people walked by to get to their cars/balconies; I was worried the whole time about keeping curtains closed for privacy. Also, the fitness room is grossly outdated and some of the equipment doesn't work. Granted, you ARE in Sedona and there are wonderful opportunities to take hikes, runs, etc... so plan on getting your exercise outside!
On a side note, the best meal we had in Sedona was a little off the beaten path at a place called Nick's on the West Side... it's right down the road from the hotel and away from the touristy uptown area. We wish we discovered it before our last night!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Guest Relations Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, November 1, 2013
Thank you so much for sharing your wonderful compliments for us, as well as some great advice for future travelers. I am sorry, however, to hear you felt you had to keep the shades drawn throughout your stay, and that the fitness room had some equipment that wasn't working properly. I will be speaking with the chief engineer today to inspect the gym for issues. Thank you for bringing these problems to my attention. Please come visit us again soon!

Safe Travels,

Jennifer Barraza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn of Sedona

Address: 1200 W Highway 89A, Sedona, AZ 86336-5741
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sedona
#5 Family Hotel in Sedona
#6 Romantic Hotel in Sedona
#7 Business Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn of Sedona 3*
Number of rooms: 110
Official Description (provided by the hotel):
With amazing views of Sedona's red rocks from Promenade Terraces; upgraded amenities including a full hot breakfast; and caring service from a great team of friendly people, this Sedona hotel will become your home away from home whenever you visit the red rocks. We love Sedona, and we want you to love it too! ... more   less 
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Also Known As:
Best Western Plus Inn Of Sedona Hotel Sedona
Best Western Hotel Sedona
Best Western Sedona
Sedona Best Western

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