We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor room management” 1 of 5 stars
Review of BEST WESTERN PLUS Inn of Sedona

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN PLUS Inn of Sedona to your Saves list
BEST WESTERN PLUS Inn of Sedona
3.0 of 5 Hotel   |   1200 W Highway 89A, Sedona, AZ 86336-5741   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #10 of 46 Hotels in Sedona
GreenLeadersBronze level
england
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Poor room management”
1 of 5 stars Reviewed January 20, 2013

We arrived to rest and relax in our rooms however because the outside decks are all shared the people 2 rooms away from us had organised a big party outside our room. No other rooms were available for us and it is crazy why we should be booked rooms in the middle of a large party group. We had no space or table chairs to sit on from which we could enjoy the views.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 23, 2013
I am so disappointed to hear that your stay was less than amazing. It is very uncommon that a situation like that would not be handled to the satisfaction of our guests. Our goal is to have every guest leave here feeling rested, happy, and wanting to come back as soon as possible. I sincerely apologize for the disruption during your stay with us. I appreciate you bringing the issue to my attention. I can guarantee that is will not happen again. I hope that you will come back and see us so that we can leave you with a much more pleasant experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,570 reviews from our community

Traveler rating
    858
    529
    130
    42
    11
See reviews for
518
684
53
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

We chose this hotel after staying at the Best Western Grand Canyon Squire Inn and asked to be booked into the Inn of Sedona. We got a very good rate, perhaps because we are "seniors"! Just as other reviewers have said, the views and service are fantastic. Our room was very spacious and there was a parking spot right outside our room. Great buffet breakfast included in the price to set you up for the day. No other meals are provided but there's an excellent shuttle service to take and collect you anywhere within 5 miles (we used it). There is also room service which is provided by a local restaurant. We wanted to do some hiking while in this beautiful area. The Concierge, Joan, couldn't have been more helpful giving us excellent information on local trails as well as restaurants and other local activities. Thank you Joan, we had a great time and the sun shone too!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 17, 2013
What great feedback! Thank you so much for the thorough review. It is always so nice to hear about our guests enjoying their stay with us. I am so glad to hear that you were able to utilize the free shuttle service and that Joan was such a big help in planning your trip. I will definitely let her know how much she helped you on your trip. Please come and see us on your next visit to Sedona. It was a pleasure having you as our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramona, California
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2013

I found this place by luck. The check-in staff was superb. A warm welcome with smiles and a real fine attitude. Great views of the red rocks from the patio outside our room with table a chairs for lounging or a drink. While easy to get to off the "main drag", it was set back to eliminate the noise and making a comfortable, relaxing stay. Add to that a full breakfast buffet. You can bet that you will enjoy this property and I know I will choose it when I return to Sedona.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 17, 2013
I love to hear about our guests enjoying there time spent with us in Sedona. I am so happy to hear that you were so pleased with our staff, the breakfast, our location and the amazing views. It is so nice to know that we have gained your loyalty through being the best that we can be. Thank you so much for the wonderful review and sharing your lovely experience with us. We certainly look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
219 reviews 219 reviews
49 hotel reviews
Reviews in 93 cities Reviews in 93 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed January 9, 2013

The welcoming staff were examplary. We were treated like important guests. The property was lovely, especially the common patio with chairs and tables, which was outside our back door. The views were magnificant and the out-of-the-way location made the stay quiet and private - almost serene. I believe I will visit here next time with my children and grandchildren as theer were connecting rooms.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 11, 2013
What a great review! Thank you so much for the kind words. I must tell you, you were treated like important guests because you are important to us. I am so glad to hear that we have gained your loyalty and that you will be back with your family. It is always such a pleasure to help make memories with our guests. It certainly was a pleasure having you and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

This hotel was a great place for me and my friends to stay! Comfy beds, thicker walls so neighbors can't wake you up easily, AMAZING views on your balcony, free wifi, fast and friendly service, assorted breakfast options, and great location. I would definitely stay here again!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 5, 2013
I love to hear the enthusiasm in your voice, for our facilities, staff, and your experience overall. It's so encouraging to know that you left Sedona with awesome memories, and that we helped make your stay that much more enjoyable. Please come visit us next time you are in Sedona!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

Just like almost every other reviewer here, I can't help but mention the fantastic view this hotel has of the Sedona landscape. The balconies (accessible through your room's private door) grant you an unobstructed view of the famous red rocks and lush, green valley. The hotel is in a central location, making it a short drive to many of the city's premier hiking trails as well as the many tourist oriented shops and restaurants found downtown. All of the amenities and services are top notch, with clean, spacious rooms and a well stocked continental breakfast. If you're looking for some place wonderful and economical to stay in during your visit to Sedona, I highly recommend it.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofsedona, Front Office Manager at BEST WESTERN PLUS Inn of Sedona, responded to this review, January 5, 2013
What a great well rounded review! Thank you for taking the time to let us know how satisfied you were with your stay. I am so pleased to hear that you liked the rooms and enjoyed the breakfast. I have to agree with you and the rest of our guests, the views are amazing. I am so happy to hear that you were able to utilize the shared terraces. I would like to thank you again for the great review. I hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Inn of Sedona? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Inn of Sedona

Address: 1200 W Highway 89A, Sedona, AZ 86336-5741
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sedona
#5 Business Hotel in Sedona
#6 Romantic Hotel in Sedona
#6 Family Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn of Sedona 3*
Number of rooms: 110
Official Description (provided by the hotel):
With amazing views of Sedona's red rocks from Promenade Terraces; upgraded amenities including a full hot breakfast; and caring service from a great team of friendly people, this Sedona hotel will become your home away from home whenever you visit the red rocks. We love Sedona, and we want you to love it too! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN PLUS Inn of Sedona reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn Of Sedona Hotel Sedona
Best Western Hotel Sedona
Best Western Sedona
Sedona Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Inn of Sedona, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.