Diamond Resorts owns this complex, with individual owners having purchased time shares. We stayed in a studio that we rented for only $79/night - a bargain. We had a kitchenette, queen size bed, tv (with the speaker facing the back), large bathroom (unnecessarily large), kitchen table, sofa bed, coffee table, and dishes/glasses/silverware for 4. With a little bit of shopping at the local store, you can stock up on food and have some of your meals right in the room. We tended to fix breakfast in the room and eat lunch and dinner out, though we did bring in dinner one night.
We were on the 2nd floor and were thankful that we didn't have kids and a lot of luggage. Many families stay here, which makes sense. It's an affordable way to go. Pool and two jacuzzis were a decent hike to get to, but, at this time of year, very few people were in them. The jacuzzi was hot at first, but that's just because the air temp is so cool at night. They really should cover the spas during the day to keep in the heat.
Check in was smooth . . . until they handed us over to the concierge, who was really a rep from Diamond Resorts. After she gave us our "welcoming package" - a small bottle of Kirkland water - she started in on her pitch. She was very kind and upbeat, until she found out we were not "Diamond" members, and merely renters. After that, her tone and attitude changed for the negative. She attempted to get us hooked into listening to a 90 minute talk, etc. We didn't bite.
The front lobby area does have coffee and tea, two computers (no free wi-fi in rooms - unless you're already an ATT wifi customer. If you are, bring your username and password), dvd's that you may rent (only a couple of bucks each), and a 24 hour fitness room that looked decent.
Bring your own dvd's if you want.
There's a nice Hilton within a 5 minute walk. The little town of Oak Creek is minutes away by car. Not much to see. The main reason to be in Sedona - to see the amazing red rocks, take hikes, and be the the fresh outdoors - is about a 15 minute drive away. Not bad at all.
Overall, I recommend this place - especially if you can get a deal like we did.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your enthusiastic review. we are glad that the accommodation proved to be spacious and comfortable and you found everything you needed during your stay in your room. We are sorry if the treatment you received from our concierge team has been less than satisfactory - please be assured that this will be addressed. We hope that you had n overall enjoyable stay. Come and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.