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“Time for a Face-Lift” 3 of 5 stars
Review of Ridge on Sedona Golf Resort

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Ridge on Sedona Golf Resort
3.0 of 5 Resort   |   55 Sunridge Circle, Sedona, AZ 86351   |  
Hotel amenities
Ranked #26 of 45 hotels in Sedona
Chandler, Arizona
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Time for a Face-Lift”
3 of 5 stars Reviewed December 7, 2012

My wife and I just spent a week at the Ridge on Sedona Golf Resort. It was for the most part very relaxing. However, there was alot of pressure from staff to try and sell us a time share. In addition, the resort is very isolated, located about twelve miles outside the heart of Sedona. There is NO food service, and there is a charge for everything including wi-fi, DVD rentals, etc. Also, there is no transportation into town. The resort is overdue for some major renovation. While the grounds themselve are nice, the units look like a throwback from the 70's.

Room Tip: There are studio suites, one and two bedroom condo's. Units either have a pation or balcony. Mak...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, December 10, 2012
Thank you for your recent review of The Ridge on Sedona Golf Resort. We are pleased that you did enjoy your stay and feel that you probably were placed in an unremodeled suite. The remodel project took place over a period of about 4 years and I am happy to advise you that it will be complete in 2013! Our next set of suites goes out of inventory in January to begin the remodel and replacement of all furnishings. Hopefully you did enjoy the 7 mile scenic drive from our location into the heart of Sedona and we look forward o having you stay with us again in the future!
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Scottsdale, Arizona
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 26, 2012

We spent a long weekend at the Ridge on Sedona Golf Resort overlooking the golf course. We had a one bedroom unit for two of us with a large jacuzzi tub which was nice. The units were comfortable for two with many of the amenities of home. The units could use a bit of updating including the sleeper sofa and rugs but overall it was a nice weekend away.

Room Tip: Suggest you request a room in Building 22 over looking the golf course - quieter in the back buildin...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Ridge on Sedona Golf Resort, responded to this review, November 30, 2012
Thank you for sharing your comments on your recent stay at Ridge on Sedona Golf Resort. We are happy to read that you have enjoyed your stay and you found the apartment comfortable and facilities available - relaxing. It is a part of our ethos to guarantee a home away from home experience and we are very pleased to learn that once again we have been successful. As for the accommodation itself, we would like to advise you that we are constantly modernising our resort and some of the soft furnishings are in the process of being updated, we nevertheless apologise if this caused you any inconvenience. We are glad that you had a pleasurable vacation with us and we hope to see you again soon.

Kind regards
Lori Lo Duca
Resort Manager
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Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2012 via mobile

Unit was very clean and the kitchen amenities spot on. Close to iga webers grocery store to stock up on provisions. Pool and jacuzzi were relaxing and well heated. Bedding and towels were good quality. Sound proofing could be better. Views spectacular from pools and some units. But take a short walk and you will see Bell Rock and other beautiful vistas

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, November 25, 2012
Thank you for your review of The Ridge on Sedona Golf Resort. We are all very pleased that you enjoyed your stay with us in our beautiful area and look forward to having you return in the future!
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Mitchell, South Dakota
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 18, 2012

Arrived with some Friends and stayed in a two bedroom condo. The front desk was great...check in was pleasant......then we went across the room to the Concierge desk....not so friendly on that side of the room. Sunday check in with the conceirge desk was an older women that told us that someone would be with us as she was waiting for someone to come back to finish helping....(maybe she should of helped us....then when he returned...have him wait). Anyway, when another lady helped us we asked about things to do and places to eat....when we told her we were not interested as guests in listening to a timeshare her attitude changed. She didnt seem to have time for us....So later in the week we tried again to approach the concierge desk. Again she was working and she basically handed us a brochure to read....not much personality here. We then went to the check in counter on another day and asked some questions about what to do and places to eat. The reservation counter was very helpful, the young man took his time and seemed enthused to help us ....not like the concierge counter. They only want to book time shares so it seems.
Our room was nice although the stairway needed repair as pieces of concrete were missing on the steps and it was a journey everytime I went up the steps since I recently had hip surgery and found it difficult to climb steps. (There was a sign saying the steps would be repaired soon.) The resort is not very handicap accessable and there were times we came to our room and maintenance had our only handicap parking spot taken. Also swimming pools were up a great deal of steps on the side of a hill and the other alternative would be to drive up to it as it is centered around the golf course. The accomodations in the room were good, rooms clean, and nice big bathrooms that have been remodeled.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, November 23, 2012
Thank you for your recent review of The Ridge on Sedona Golf Resort. While I am pleased that overall you enjoyed your stay with us, it appears that we failed to provide the best level of service to you from the Concierge. We have made changes to the Concierge department recently including management and we are using your comments to help make us better so we can provide the highest service consistently throughout the resort. We will take the opportunity to replace the stairwells you noticed beginning in January when our occupancy is lower so as cause the least amount of inconvenience to our guests and look forward to having you stay with us again!
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Albuquerque, New Mexico
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 13, 2012

The Ridge on Sedona is actually in Oak Creek, which is about 5 miles south of Sedona proper. The resort is set on a beautiful golf course with views of the spectacular red rock formations. The location is convenient, easy to get to, and quiet.
We have 2 children, b(9) and g(7) and this time went with a studio because it was all that was available for the Veteran's Day holiday week. Though we reserved a week, we only needed 4 days. The studio was spacious enough for our needs (about 500sf) and the short trip, but I would recommend a larger unit for a longer stay. The unit has a kitchenette with 2 burner stove (no oven), microwave, toaster, blender and apartment-sized fridge. All the appliances and cooking implements were of good quality and new. The queen bed was extremely comfortable - the wife wanted to take it home - with plenty of pillows. There were enough towels for the shower and pool. The pull-out couch (double bed) was memory foam, and quite honestly the nicest one that we had ever used; the children were more than comfortable. The unit did only have a shower, though it was large, and a single sink. The balcony could accommodate 2.
The resort had several pools, opened year-round, and a great hot tub with views of the mountains. The concierge and check-in desk staff were extremely helpful and friendly, and did not push too much for a timeshare presentation. Parking was a little sparse, but adequate.
Overall a truly great experience, would give it 4.5 stars if I could.

Room Tip: Ask for a view of the red rocks.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, November 21, 2012
Thank you for your recent review of The Ridge on Sedona Golf Resort. Your comments described our studios perfectly and we are pleased that you enjoyed your stay with us. You did receive one of the remodeled studios which do have the two burner cook top. 2013 will be an exciting year for us when we complete our multi-year remodel project and then all studios will have the two burner cook top, microwave, larger refrigerator, dishwasher and flat screen TV’s. We look forward to your next visit, thanks again.
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Birmingham, Alabama
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2012

We had an overall great experience! The service was good, however, we arrived a few hours early, so, one of the front desk clerks told us they would call us when a unit was ready. We never received the call. I enjoyed the apartment feel of our room, and loved that there was a washer and dryer in the unit! The pool area was beautiful!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, November 21, 2012
Thank you for your recent review of The Ridge on Sedona Golf Resort. While we are pleased that you enjoyed your stay we are disappointed that the Front Desk Agent failed to follow-up and alert you when your suite was ready. We pride ourselves on taking care of our guests and obviously did not reach our goal so please accept our apologies. Your comments have been shared with the Front Desk team so they might realize how it impacts a guest’s stay. We look forward to having you return soon to our beautiful area!
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Houston
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 9, 2012

The Ridge on Sedona Golf is a decent place to stay, especially if you are a golfer. However, you're about 7 miles from Sedona, on a road that can get pretty busy. We found ourselves having to go back and forth way too much, and spent too much time with traffic. The unit itself was more than adequate, and the front desk was good about putting two rooms next to each other that had previously been booked at opposite ends of the complex.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori L, General Manager at Ridge on Sedona Golf Resort, responded to this review, November 13, 2012
Thank you for your recent review of your stay at The Ridge on Sedona Golf Resort. I am pleased that you enjoyed the accommodations and even though we are 7 miles from the center of town I hope that during the drives you made you were able to see all magnificent red rock formations along the way. They are all truly breathtaking and worth seeing over and over! I look forward to having you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ridge on Sedona Golf Resort

Address: 55 Sunridge Circle, Sedona, AZ 86351
Location: United States > Arizona > Sedona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Sedona
#20 Family Hotel in Sedona
#26 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ridge on Sedona Golf Resort 3*
Official Description (provided by the hotel):
Golf Digest gives a big thumbs up on this spectacular and challenging course. ... more   less 
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Also Known As:
Ridge On Sedona Golf Hotel Sedona
Ridge On Sedona Hotel
Ridge On Sedona Resort
Ridge Sedona Golf Resort

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