Arrived with some Friends and stayed in a two bedroom condo. The front desk was great...check in was pleasant......then we went across the room to the Concierge desk....not so friendly on that side of the room. Sunday check in with the conceirge desk was an older women that told us that someone would be with us as she was waiting for someone to come back to finish helping....(maybe she should of helped us....then when he returned...have him wait). Anyway, when another lady helped us we asked about things to do and places to eat....when we told her we were not interested as guests in listening to a timeshare her attitude changed. She didnt seem to have time for us....So later in the week we tried again to approach the concierge desk. Again she was working and she basically handed us a brochure to read....not much personality here. We then went to the check in counter on another day and asked some questions about what to do and places to eat. The reservation counter was very helpful, the young man took his time and seemed enthused to help us ....not like the concierge counter. They only want to book time shares so it seems.
Our room was nice although the stairway needed repair as pieces of concrete were missing on the steps and it was a journey everytime I went up the steps since I recently had hip surgery and found it difficult to climb steps. (There was a sign saying the steps would be repaired soon.) The resort is not very handicap accessable and there were times we came to our room and maintenance had our only handicap parking spot taken. Also swimming pools were up a great deal of steps on the side of a hill and the other alternative would be to drive up to it as it is centered around the golf course. The accomodations in the room were good, rooms clean, and nice big bathrooms that have been remodeled.
- Official Description (provided by the hotel):
- Golf Digest gives a big thumbs up on this spectacular and challenging course. ... more less
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- Also Known As:
- Ridge On Sedona Golf Hotel Sedona
- Ridge On Sedona Hotel
- Ridge On Sedona Resort
- Ridge Sedona Golf Resort