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“Tranquility in the Red Rocks” 5 of 5 stars
Review of L'Auberge de Sedona

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L'Auberge de Sedona
4.5 of 5 Resort   |   301 L'Auberge Lane, Sedona, AZ 86336   |  
Hotel website
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Hotel amenities
Special Offer
Spa and Breakfast Package
Ranked #4 of 47 Hotels in Sedona
Certificate of Excellence 2014
Dallas, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Tranquility in the Red Rocks”
5 of 5 stars Reviewed June 17, 2014

This resort is tops on every measure of satisfaction--location, comfort, service, friendliness, amenities and food. I cannot say enough about the quality of the food both in room service and at the restaurant on the property. The kale salad with stone fruit was as good as any salad I've ever tasted. The chef is outstanding and the service fantastic. We had our dog with us and they accommodated him like a first-class visitor. They even provided him with a personalized goodie bag with treats, a toy and some poop bags and supplied dishes for his water and food. The resort is located next to a creek and while our cabin wasn't near the creek, we did get to enjoy spectacular views of the sunrise over the red rocks outside our window. The light on these same rocks as the sun set was simply breathtaking. The room was spare but clean and contemporary. The spa is beautiful and offers a weary traveler a menu of massages and other services. Such luxury doesn't come cheap but for us, it was worth the price.

Room Tip: Cabins near the creek have that view though cabins on the hilltop offer spectacular views of the sun...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
We're glad that you and your pup were well taken care of while staying with us! We agree that the view from the Vista Cottages of sunrise and sunset can't be missed!
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1,497 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
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English first
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

We stayed one night recently for a business merit and had a massive room in a private cabin near the creek. The staff was uniformly friendly and helpful, and went out of their way to make us feel welcome. The room was well appointed. The TV worked well with plenty of channels. The bed and linens were quite nice. The spa is not opulent, but nice enough. The treatments were excellent, and the staff was well trained and very friendly. It is pricey, but a worthwhile splurge.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
Thank you for your review and for staying with us during your meeting. We hope the next time you're in town, it will be for a little rest and relaxation!
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New York City, New York
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 12, 2014

Truly amazing stay at this unique property. The property is situated right on the creek, which affords a different perspective of Sedona aside from the gorgeous red rocks. We loved the tranquility of this spot.

Top notch service, particularly the valet gentlemen. They were so kind! Wish I could have tipped them, but the property has a no tipping policy (not including the wait staff & spa staff).

We stayed in cabin 7 which is the cabin furthest from reception; ultra remote and private. We had no neighbors to our right and the beautiful creek to our front. Zen for sure!

The bed is perfection. Make sure to bathe in your outdoor shower. Under the stars or as the sun breaks is heavenly!

We paid about $700/night for the cabin. They gave us a bottle of wine, a cheese plate and great turn down service. Each morning, there is complimentary scones and coffee. Pretty delish muffins, too.

Enjoy the say, we sure did!

Room Tip: Cabin 7 is super private.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
Cottage 7 with the tree coming through the large deck is a definite favorite of many, I glad you were able to enjoy it! Thank you for the review, we hope to see you back in Sedona again!
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 11, 2014

Now it is true, L'Auberge is not inexpensive. In fact, were it not for a promotion they ran, there is no way I could comfortably afford to have visited. But, thanks to the promotion, I had the rare pleasure of visiting a place that was top notch from top to bottom. Beginning with the absolutely delightful and generous Denise in reservations, I was extended courtesies that not only did not have to be awarded me, but that only on the rarest of rare occasions have I experienced elsewhere. Denise was a harbinger of the entire experience I'd have at L'Auberge. We stayed in a "Vista Cottage" with jaw-slacking views of many red cliffs, buttes and mountains. The room was spacious, with huge balcony/deck, private outside cedar shower, large indoor shower with two kinds of shower heads, a massive whirlpool tub right up against an enormous picture window boasting the same incredible view as the balcony, a fireplace and supremely comfy king sized bed. The restaurant? UN-BE-LIEVABLE setting under the large shade trees right smack along rushing and gushing Oak Creek. It's not going to get more romantic than that. Dinner was either 3 or 4 courses, all good, and the Sunday Brunch (with bottomless champagne) was downright fantastic. The waiter Joey was so mellow and interesting, we closed the restaurant down the night of our first dinner, just sitting and chatting with him creekside for well over an hour. We went to brunch at 10:30AM on Sunday, and relaxed through each course of the buffet, and then, made friends with two other couples unrelated to each other, and ended up sipping champagne and chatting along the creek until...incredibly...4PM! Yeah, we had other plans that day, but it was so beautiful and so relaxing at the creekside table, we simply took the opportunity to kick back and hang out. The parking is strictly valet, and they take you anywhere you wish to go on the property by golf cart. You call and they appear...quickly. The guys...and I hope I'm not messing up their names...like Daniel and/or Matthew could not DO enough to help us with anything we wanted. And without tipping. Guests are charged a not inexpensive $30 dollars per night that goes to tipping the bellmen and valet, and another not inexpensive $15 dollars per night for parking. So yes, the nightly rate adds on that $45 dollars per night, which I'd normally find oppressive and absurd. But the performance of the entire staff was so stellar, so "whatever we can do for you, it's our pleasure to do so," that the extra nightly fee seemed completely fair and reasonable. In fact, prior to my visit, I had a question for Denise regarding Jeep trails I wanted to explore in my own 4wd vehicle. She sent me to the Concierge whose line was busy. I left a message, and indeed, he called me back....long distance...and while speaking, my cellphone battery died! This fella sent me a super detailed email with every detail I could have hoped for, and did so without request simply because he knew his job, liked his job, and hence, wanted to perform his job in as helpful and generous a way as possible. Impressed is simply too weak a term for the feeling my wife and I had by the time we had to leave.

This place is absolutely worth visiting! They seem to care about their business performance as much as my wife and I do about our own separate companies, and THAT seems exceptionally rare, as well, for we care DEEPLY about our own businesses, and the clients we serve.
I didn't visit the spa, but it looked as great as everything else at L'Auberge. Oh! And if getting married or renewing vows is something you're planning on, you have GOT to see the venue for such activities at L'Auberge. Freaking gorgeous!!! What a great few days!

Room Tip: While they offer "lodge" rooms which have balconies, they don't appear to have any vie...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
We are thrilled that you enjoyed your stay with us and felt well taken care of. Your review is the kind of stay we strive for with every guest, thank you for the great feedback! We hope to see you again for another great weekend!
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Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 10, 2014

My fiance and I are planning our wedding and we decided to check out L'Auberge as a potential venue contender. When I called to enquirer about a site visit I spoke with Debbie Koontz. She quickly picked up on a small detail aside from the wedding planning, the fact that it was my fiance's birthday and took it form there. She arranged a perfect afternoon for us beginning with a site tour for the wedding portion of our trip followed by lunch at the creek side restaurant where she surprised us with my fiance's favorite cake (tres leches). She helped arrange an early check in to accommodate us after our perfect lunch. We were surprised by not only the very private garden side cottage but the fact that she arranged a for second cake to be in the room with a couple of my fiance's favorite beers on ice.
I was concerned that I was going to neglect his birthday with a weekend of wedding details, but Debbie really helped to make this weekend special and memorable, beyond the stresses of wedding planning. Needless to say, we are excited to take the next steps in planning our dream wedding and future birthdays/anniversaries at L'Auberge.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
We are delighted that you were able to celebrate your fiancé's birthday as well as get some wedding details taken care of. Thank you for taking the time to let us know how special your weekend was, we will give Debbie an extra thank you for her hard work. We hope to see you soon to celebrate your wedding!
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Bluffton, South Carolina
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 8, 2014

Stayed here back in March... started with lack of service (even little details like getting bags to the room)...everyone seemed too busy to help us. Then none of our spa treatments that we spent weeks scheduling were scheduled and the spa was overbooked.... then we were billed for 10 spa services that we never received... when we disputed the bill, we were promised it would be taken care of.... I am now on my 15th call, its June...countless promises of a "manager" to call me back.... nothing. This has been very disappointing as we had very high expectations due to reviews - maybe a bad week...still no excuse for the lack of follow-up. We stayed at Enchantment numerous times and have always recieved top notch service... for the money, I would recommend that you look somewhere else that L'Auberge.

  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
Thank you for your feedback. You are correct, ‘a bad week’ is not an excuse for your expectations not being met. We strive to give our guests the best service and have unfortunately failed with your stay. We apologize that your billing dispute was not taken care of quicker and will be working with our team to expedite this in the future. Our spa and accounting team have confirmed that the additional charges were removed from your card and we are glad that you are happy with our resolution.
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Richmond, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

We spent four days at this beautiful resort in one of their two-bedroom tranquil garden cottages. We well-utilized the facility's delightful spa and received top-notch service. Located near Sedona shops and restaurants, the valets are always ready to drive you there and back. Dining by the creek is relaxing, especially following a massage or facial. We also took advantage of some of the facility's daily offerings, including an introduction to meditation, a talk about the local geology, and a stargazing opportunity. Be prepared to be pampered!

Room Tip: When making your arrangements, the concierge can help you pick the right room for your needs as well...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeghanRudolph, Manager at L'Auberge de Sedona, responded to this review, June 19, 2014
We greatly appreciate you taking the time to write this review. Thank you for experiencing all parts of L'Auberge including the restaurant, spa and daily activities. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'Auberge de Sedona

Address: 301 L'Auberge Lane, Sedona, AZ 86336
Phone Number:
Location: United States > Arizona > Sedona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sedona
#1 Top resorts Hotel in Sedona
#2 Spa Hotel in Sedona
#2 Family Hotel in Sedona
#2 Luxury Hotel in Sedona
#2 Romantic Hotel in Sedona
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — L'Auberge de Sedona 4.5*
Number of rooms: 87
Official Description (provided by the hotel):
L’Auberge de Sedona has the privilege of being one of the most beautiful hotels in the world. Surrounded by the towering red rocks of Sedona, we have an extraordinary and unique location on the banks of Oak Creek, where the air is cooler, the scenery even more beautiful and the atmosphere so tranquil and romantic that even the most seasoned traveler is awestruck. With staff who genuinely care – who greet you with warm, sincere smiles and go above and beyond to ensure you have a truly magical stay. We offer 87 meticulously appointed guest rooms and cottages spread across 11 acres of landscaped grounds. The cottages all have fireplaces and private decks; most have separate outdoor showers. Have a romantic dinner on our creekside patio, and you’ll see why L’Auberge Restaurant on Oak Creek was named "One of the Top Ten Restaurants in the Southwest" by Condé Nast Traveler. We’ve also received the Wine Spectator’s "Award of Excellence" 19 consecutive times. Our $25 million refurbishment includes a new indoor/outdoor wine bar and dining patio and an expanded spa for lounging after your day’s activities. And if you want more, there are lots of extras like yoga classes, daily duck feedings, evening stargazing sessions and pet-friendly rooms.But don’t take our word for it. Just read what our guests have to say. ... more   less 
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Also Known As:
l`Auberge De Sedona Hotel Sedona
Lauberge De Sedona

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