Approximately one year ago, I had gone to Maggiano’s in Scottsdale for dinner with family. At that time, I found the service and food to be very disappointing. This time, my experience was completely different. The service was fantastic, and the food was very good for an Italian chain restaurant. This time, I had the Chicken Francese and it was delicious. Another member of my party chose Mama’s Lasagna since it is part of the classic pasta “buy one get one free” option on the menu. They felt that the dish was very average. The only benefit in ordering a classic pasta is getting a second serving to take home, free of charge. Otherwise, my experience has been that items other than the classic pastas are prepared much better and taste much better as well. If you have a large number of people in your party, you might consider items from the family-style option on the menu.
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