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“Clean but be aware of room temp issues” 4 of 5 stars
Review of Hospitality Suite Resort

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Hospitality Suite Resort
3.0 of 5 Resort   |   409 N. Scottsdale Road, Scottsdale, AZ 85257   |  
Hotel amenities
Ranked #54 of 78 Hotels in Scottsdale
silverjym
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
102 helpful votes 102 helpful votes
“Clean but be aware of room temp issues”
4 of 5 stars Reviewed April 17, 2005

A large, older facility which is very well cared for. Staff very friendly, housekeeping excellent, grounds immaculate. Jr. Suite is a deal with kitchenette. Kitchen and furniture dated and worn but clean. Hotel seems to cater to older European (mainly English) bus tour groups. This is not a place for younger crowd. It's just across the freeway from Tempe so you will not really be in Scottsdale proper. It is not a "resort" as we are now accustomed to but in its heyday it probably qualified. Three heated pools, one small, very hot jacuzzi, two tennis courts, free internet access in lobby, free cocktails poolside in evening, cooked American breakfast in restaurant (show up early, seating is limited). Noise from streets an issue, rooms in building B are quietest. Stay away from rooms that front roads. As with many older places, sound proofing minimal. Get upper rooms,they have elevators to access them. Ground floor rooms will hear amplified plumbing sounds from room above you. Biggest negative for me was the nighttime room temperature. The entire complex gets airconditioning OR heat, but NOT BOTH at the same time. While I was there a cold front with very strong winds came in. The nighttime temperatures dropped dramatically, as they can in the spring in the desert. Unable to get any heat in my room, front desk told me they would have maintenance fix it in the morning. They even went through the charade of filling out a maintenance order form. There is no "fix"--you get either AC or heat, not both. During spring when the nighttime temps can plummet the room can be quite cold. Housekeeping came with four blankets (synthetic and not very warm) which somewhat helped. After repeated requests to have someone look at my heater Front Desk finally came clean with why I had no heat. They said other guests were complaining that it was too hot and hotel had turned off the whole heating system. Duh, 40 degrees is a heat wave for Europeans but not us. They promised to turn the heat on at 9:00 p.m. Of course, this did not happen. Regardless of how accommodating and friendly front desk staff are, to not have been forthright that they had no intention to deliver heat to my room was a significant negative. I travel out of state on business several weeks a month and it drives me nuts when hotel staff respond to concerns with less than truthful answers.

  • Stayed April 2005, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
St. Paul, MN
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 11, 2005

This hotel is a great value for being this close to downtown Old Scottsdale. We paid $89/night for two people which included breakfast and afternoon cocktails by the pool. The hotel is clean, the people are friendly, good location if you are sightseeing in the Phoenix area. The AC and Heat are controlled by a central unit....you do not have control in your room. If you are looking for an ice cold AC room...this is not it. The AC blower was noisy. If you are willing to put up with few quirky things like this....the price is right. Free internet terminal in the lobby.
KS

  • Stayed March 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
61 reviews 61 reviews
32 hotel reviews
Reviews in 42 cities Reviews in 42 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed April 9, 2005

Located nowhere but close to whatever. 15 minutes from the airport, 20 minutes to Bank One Ballpark and 10 minutes from downtown Scottsdale. This is a clean, well managed, secure motel/resort offering a great value.

I stayed here to go to the Cubs/Diamondback season opener at BankOne Ballpark about 8 miles away. Although no effective internet access (a computer with internet in the lobby is a nice accommodation), free WIFI is available 10 minutes up the road in old Scottsdale (Jamaica Blue coffee house with a full bar as well).

Security cameras monitor the entrances and, as a late night walker, I can confirm that security staff is on the grounds and noted my presence as well as anything else moving in or out.

A group of rooms surrounds the tennis/basketball courts. So if the "ponk" of tennis racquets or bounce of a ball annoy you, be sure to request a pool exposure and not the courts.

The Italiam restaurant across the street is decent, modestly priced, casual and, of course, close. Breakfast at the resort (included) is good including the usual suspects as well as homemade oatmeal, pancakes.

Room was a suite with microwave oven. Shower, no tub. But clean was all I cared about since who spends time in the rooms in beautiful Phoenix.

  • Stayed April 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoke on trent ENGLAND
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 30, 2004

We stayed at the resort in Oct 2004 for a period of 11 days. Fantastic value and spotlessly clean. The best staff that we have ever encountered anywhere. The breakfast was fine if a little restricted. The afternoon cocktails went down very well. You will need transportation to get around as the hotel is half way between Tempe and Scottsdale. If not, there are plenty of taxis that were very reasonable.
All in all a great place and excellent value for money.

  • Stayed October 2004
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed November 14, 2004

We stayed here for three nights in November, 2004. The price was great - but you get what you pay for. It was hard to get a good nights sleep because it is located on a very busy street and you had alot of traffic noise all night. Also the rooms were not very sound proof and could hear every time some one woud even walk past your door and hear the people partying late into the night by the pool. The cocktail party was great - you could have as many drinks as you wanted and the bartenders were very friendly. As for the breakfast - it was just okay - a very limited menu and the juice was definitely warm like someone had written. There was a great Italian restaurant right across the steet. The place was kept very clean. If you are on a low budget this works great. Next time I will pay a little more and go somewhere nicer.

  • Stayed October 2004
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 26, 2004

Hospitality suites is an inexpensive hotel. Above average because it is clean, friendly and provides breakfast and afternoon cocktails. The rooms are dated and the available space could be better utilized, but they are very clean and comfortable. The property is also very well kept. The location is great for Tempe and the University of Arizona and one of the Casino Arizona locations but just a bit far for Scottsdale sites. Overall an excellent value.

  • Stayed September 2004
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 25, 2004

This is a very nice hotel with a great pool area and a very nice room. We stayed for 4 nights at the begining of September 04. The only problems we had with the hotel is that it is in the middle of nowhere, unless you like to look at car showrooms. If you dont have a car - and not everyone does - you really are stuck in the hotel and the hotel bar. The bar/restauant is very reasonable and has good quality food, although I would reccomend you stay away from the ham at breakfast time as it was always undercooked, and the orange juice was always warm. The room we had had a handy kitchen - but maybe somebody could explain why they give you a cooker but no pots??!!?? The bed was on the soft side and a couple of nights i slept on the sofa to get a better sleep. The staff were very helpful and offered the use of the shuttle bus when it wasnt being used for airport runs. There was also free internet access in the lobby which was really handy.

  • Stayed September 2004
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hospitality Suite Resort

Address: 409 N. Scottsdale Road, Scottsdale, AZ 85257
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Scottsdale
#20 Top resorts Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hospitality Suite Resort 3*
Number of rooms: 210
Official Description (provided by the hotel):
This charming hotel is located at the border of Scottsdale and Tempe. Providing guests with outstanding services and amenities - including a free happy hour each evening and, if you book directly with the hotel, a free breakfast each morning! Each room is tucked away in a private courtyard setting amidst the tall palm trees and bougainvillea. The majority of rooms overlook crystal blue pools for guests' daytime and evening pleasure. Two room types, or suites are available. The Studio Suite offers a one room suite with a kitchenette, and the One Bedroom Suite offers either one queen bed, or 2 double beds, a pull-out-sofa and a separate living area and kitchen. The kitchens come fully equipped offering guests the opportunity for extended stay vacations. Nearby recreation makes this hotel a haven for the sports enthusiast. Featuring golf and tour services, several restaurants within walking distance, biking, hiking, and jogging trails all close access to hotel. NOW OFFERING 24 HOUR SKY HARBOR AIRPORT SHUTTLE. ... more   less 
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Also Known As:
Hospitality Hotel Scottsdale
Hospitality Resort Scottsdale
Hospitality Suites Scottsdale

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