I have started to go to scottsdale on buisness trip every week and once I was booked in Comfort suites on Drinkwater Dr by my company's travel services. We had no experience on this hotel so it was a first shot. Price was expensive considering its class and trust me I have been from Vegabonds to Ritz Carlton's. First day was Ok however they placed me by thier laundry room, which was noisy so they changed the room on my request, no sorry or any kind of apologies for the inconvinience.
Second day when I got in the hotel my key card wont work and upon inquiring at the front desk they said I was only booked for 1 day and they had empteyed my room moved all my stuff which they packed like I was living a hobo lifestyle. Upon showing them the paperwork clearly showing a booking for 2 nights they accpeted without any regreat or apologies and gave me a wrong key card. I could not believe thier rude service. I would never stay at thier place anytime in future and advice anyone of you to stay from this cheap hotel who does not represent American hospitality buisness in any way expected.
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- Also Known As:
- Comfort Suites Old Town Scottsdale Hotel Scottsdale
- Comfort Suites Scottsdale
- Scottsdale Comfort Suites