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“Great Stay” 5 of 5 stars
Review of Courtyard by Marriott Scottsdale North

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Courtyard by Marriott Scottsdale North
3.0 of 5 Hotel   |   17010 N Scottsdale Rd, Scottsdale, AZ 85255   |  
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Ranked #38 of 78 Hotels in Scottsdale
GreenLeadersGold level
Chester, New Hampshire
1 review
3 helpful votes 3 helpful votes
“Great Stay”
5 of 5 stars Reviewed July 27, 2014

Stayed at this hotel and what can I say but wow. Everyone I encountered was great from the front desk to the restaurant area. Everyone was friendly and the room was great. The Manager was in the lobby and talked to us about our stay and it was nice to see someone that cares so much. I don't usually stay at Courtyard but I may rethink my next choice. This was great.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 28, 2014
We appreciate you taking the time to share such a positive review of your recent stay with us. We enjoy any feedback from guests that allow us to improve and compliments that show us you notice our level of service. Each staff member tries their hardest to make sure each guest feels comfortable and at home during their stay. Again, thank you for your comments. We hope that you join us again soon.
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140 reviews from our community

Traveler rating
    87
    34
    12
    2
    5
See reviews for
24
28
5
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
El Paso, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

It is obvious the employees and management care about the establishment. Restaurant had great food, a Starbucks coffee menu, and a bar. Room was fresh, clean, and beautifully decorated. There were four pillows on each queen bed(yes!!) and several sized towels in the restroom (double yes!). Sink and mirror are separate from shower/toilet and there was a HUGE flat screen T.V. Beds were super comfortable with cozy sheets. Awesome stay! Will stay here every time we visit Arizona!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 26, 2014
On behalf of our entire hotel staff, I would like to thank you for taking the time to share such a wonderful review of your recent stay. Our staff works hard to provide great service and each smile or compliment we receive, makes it all worthwhile. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you.
We are also pleased you enjoyed our hotel room layout and that you were able to use our plethora of amenities. Again, let me thank you for sweet compliments. We’re committed to total guest satisfaction, and we look forward to your next visit.
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Longview, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

Recently spent 4 nights here on business. Hotel was very clean and quiet. Breakfast has a lot to be desired. I purchased a breakfast sandwich and OJ and it was $14+ and the sandwich was sub-par. Walked next door the other mornings for a great breakfast (Village Inn - it's like Denny's).

Bed was comfortable but the pillows seemed hard to me so I didn't sleep well most nights. The hotel is in a great location for shopping though if that's what you're in the area for.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 26, 2014
Thank you for sharing your view on your recent hotel visit. We are pleased to have had you as our guest. While we offer many ala carte options in our Bistro for Breakfast & Dinner, we are also happy to be located near many restaurants. We also offer feather as well as foam pillow options for guest preference. We hope that you choose to stay with us again.
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Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 22, 2014

Quick overnighter to take advantage of some good food and other northeast activities. Free night voucher thanks to a previous promotion was nice. Early check-in and seemingly quite a bit if vacancy. Two queens, one desk, one restroom, one roll-out, five people = a bit cramped. We knew ahead of time what we were getting into so no knock against the hotel or staff. Should have just got two rooms. Greeted with smiles, polite interactions, and delivered roll-out shortly after initial request. Literally across the street from the Promenade (shopping and food) and in close proximity to a variety of other activities. Pool and Promenade facing room on third floor. Pool area was clean, the opposite of crowded, and quiet. The same held true for the lobby and Bistro. Would stay again with smaller party. Close to Scottsdale airport however, if you're flying into that airport, you aren't likely to be sleeping at the Courtyard. Friendly staff seems to be the standard for the chain, regardless of location. Mature trees on proprty to help shade vehicles in 110 degrees was also nice.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 23, 2014
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise.
Given the nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you.
We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. Our goal is to provide stellar service and make each guests stay a memorable one.
Again, let me thank you for sweet compliments. We’re committed to total guest satisfaction, and we look forward to your next visit.
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Oceanside, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

We checked in late (almost 11pm) after traveling all day. We were greeting by the front desk clerk Frank. Frank greeted us warmly and was friendly and chipper even though it was so late. He asked us our room preferences and made sure all of our needs we're met regardless on. What time we checked in. We had a room on the 3rd floor overlooking the pool,location was quiet and the sofa bed which our two kids slept on was very comfortable. We used the pool the next morning which was a great thing to accompany the 100+degree heat!

Stayed July 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 23, 2014
Thank you for your generous review of our hotel and hotel staff member, Frank. I will be sure to pass on your words of praise. I'm sure it will brighten up his day! We are also happy that you were able to utilize some of our amenities, such as our pool. We hope to have you back as our guest soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

We checked in late (almost 11pm) after traveling all day. We were greeted by the front desk clerk Frank. Frank greeted us warmly and was friendly and chipper even though it was so late! He asked us our room preferences and made sure all of our needs were met regardless on what hour we checked in at. We had a room on the 3rd floor overlooking the pool, location was quiet and the sofa bed which our two children slept on was very comfortable. We will defiantly stay here again!

Room Tip: Ask for a balcony room they are very nice!
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 23, 2014
Thank you for taking the time to review your recent stay with us. We love to hear feedback on ways we can improve and compliments on our current services. We have a great team and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 16, 2014

Used this two night stay to be in the area as we were visit family. Did not use facilities but did enjoy the easy access to the North Scottsdale, Kierland and McDowell Mountian Ranch area. Clean and comfortable for our family.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard N, Front Office Manager at Courtyard by Marriott Scottsdale North, responded to this review, July 17, 2014
Thank you for choosing our hotel for your family visit. We are blessed to be surrounded by an abundance of Restaurants and Shopping. We are pleased you enjoyed your stay and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Scottsdale North

Address: 17010 N Scottsdale Rd, Scottsdale, AZ 85255
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#28 Business Hotel in Scottsdale
#33 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Scottsdale North 3*
Number of rooms: 153
Official Description (provided by the hotel):
Marriott Courtyard is newly renovated with a modern and sophisticated flare, located in the thriving North Scottsdale area near over 300 restaurant and upscale shopping options. Courtyard staff members deliver exceptional service where travelers rated it #1 over all Courtyard's worldwide, in Customer Service! ... more   less 
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Also Known As:
Courtyard By Marriott Scottsdale North Hotel Scottsdale
Courtyard Scottsdale North
Scottsdale Marriott
Scottsdale Courtyard

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